Hotel Receptionist (Contract)

ZEN CAREER PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality firm in Singapore seeks a Front Desk Associate to welcome guests and provide information about hotel services. Responsibilities include managing reservations, handling inquiries, and ensuring compliance with service standards. Ideal candidates should possess strong communication skills and a customer-oriented attitude. Join us to advance your career in a dynamic environment.

Benefits

Career Progression

Responsibilities

• Warmly welcome and assist guests during check-in and check-out.
• Provide information on hotel facilities, services, and promotions.
• Handle guest inquiries, requests, and complaints professionally.
• Manage room reservations through phone, email, and booking platforms.
• Verify booking details, room availability, and payment methods.
• Maintain accurate guest records and process payments or invoices.
• Prepare daily cashiering and shift reports accurately.
• Coordinate with housekeeping and maintenance for guest needs.
• Ensure compliance with hotel policies, safety, and service standards.
• Maintain a clean, organized, and welcoming front desk area.

Job description

Details :

• 5 days work week (including weekend and PH)
• 8.00am to 6.00pm OR 1.30pm to 11.30pm
• Career Progression
• Location: Orchard

Responsibility :

• Warmly welcome and assist guests during check-in and check-out.
• Provide information on hotel facilities, services, and promotions.
• Handle guest inquiries, requests, and complaints professionally.
• Manage room reservations through phone, email, and booking platforms.
• Verify booking details, room availability, and payment methods.
• Maintain accurate guest records and process payments or invoices.
• Prepare daily cashiering and shift reports accurately.
• Coordinate with housekeeping and maintenance for guest needs.
• Ensure compliance with hotel policies, safety, and service standards.
• Maintain a clean, organized, and welcoming front desk area.

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*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No: 24C2559

Charlotte Lim (Limanqi) |EA Personnel No: R23113764