Hotel Concierge Manager

RECRUIT FAST PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prestigious hotel company is seeking a Concierge Manager in Singapore. The role involves leading a team to ensure world-class guest service, managing limousine operations, and upholding service standards. Candidates should have at least 2 years of leadership experience in luxury hotels and be members of Les Clefs d’Or. The position offers a salary up to $6,000, with additional bonuses.

Benefits

AWS and Good Bonuses

Qualifications

• Minimum 2 years of leadership experience in a luxury hotel concierge role.
• Member of Les Clefs d’Or.
• Fluent in English; additional languages are a plus.

Responsibilities

• Lead, train, and inspire the Concierge team to deliver world-class guest service.
• Manage limousine bookings, scheduling, and billing.
• Ensure compliance with safety, grooming, and hotel operational standards.

Skills

Leadership

Communication

Guest engagement

Attention to detail

Knowledge of Opera systems

Job description

Job Information:

• Salary up to $6,000
• Entitled to AWS and Good Bonuses!
• Working hours: Office hours
• Location: Central

Responsibilities:

• Lead, train, and inspire the Concierge team to deliver world-class guest service.
• Oversee staff scheduling, training, and performance reviews to maintain productivity and morale.
• Planning of VIP arrivals, limousine movements, and daily lobby operations to ensure seamless guest experiences.
• Manage limousine bookings, scheduling, and billing, while driving revenue efficiency.
• Monitor and uphold LQA and brand service standards, conducting audits and performance coaching.
• Handle and resolve guest inquiries or feedback with professionalism and care.
• Collaborate with Front Office and other departments to anticipate and fulfill guest needs.
• Ensure compliance with safety, grooming, and hotel operational standards.
• Represent the property as an active member of Les Clefs d’Or Singapore.

Requirements:

• Member of Les Clefs d’Or.
• Minimum 2 years of leadership experience in a luxury hotel concierge role.
• Strong knowledge of Opera systems.
• Excellent communication, interpersonal, and guest engagement skills.
• Fluent in English; additional languages are a plus.
• Hands‑on leader with initiative, attention to detail, and a passion for service excellence.

We regret that only shortlisted candidates will be notified.

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Mandy Lim
Recruit Fast Pte. Ltd. (EA License: 23C1828)
EA Personnel: R23117478