Hostel Facilities Coordinator - Office of Housing (Associate, Contract)

Singapore University of Technology and Design; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is seeking a Hostel Facilities Coordinator to support day-to-day operations of housing facilities. Responsibilities include facilities upkeep, contractor management, and procurement support. Ideal candidates will have a diploma in a relevant field and 1-4 years of experience in facilities coordination. Strong communication and problem-solving skills are essential, alongside familiarity with facilities operations. This position offers a dynamic work environment with opportunities for cross-functional collaboration.

Qualifications

• 1–4 years’ experience in operations, facilities/events coordination, or campus housing.
• Exposure to FM contracts, public-sector procurement, or campus operations is advantageous.
• Familiarity with access control systems is preferred.

Responsibilities

• Support the Facilities team with inspections, work orders, and contractor supervision.
• Manage contractors to ensure compliance with contracts and regulations.
• Assist in tender preparation for major services such as cleaning and security.
• Liaise with various campus departments for cross-functional tasks.
• Contribute to continuous improvement of operations and documentation.

Skills

Strong coordination and stakeholder management

Clear written and verbal communication

Practical knowledge of facilities operations

Comfortable with SOPs and checklists

Data-savvy with spreadsheets and dashboards

Detail-oriented

Calm under pressure

Problem-solving skills

Education

Minimum Diploma in Facilities/Building Services, Hospitality, Operations, Business or related

Tools

CMMS/CAFM systems

Booking systems

Handling data per PDPA

Job description

Hostel Facilities Coordinator - Office of Housing (Associate, Contract)

Singapore University of Technology and Design – Changi

This role supports the Office of Housing in day-to-day operations and cross-functional initiatives that keep our hostels safe, efficient, and student-ready. Its responsibilities span across operations, facilities coordination, events/space bookings, and administrative support for major procurements.

Key Responsibilities

A. Facilities Upkeep & Admin/Procurement Support

• Support the Facilities team with inspections, work orders, preventative maintenance schedules, and contractor supervision.
• Manage contractor and their onsite team to comply with contractual requirements and regulatory compliances.
• Fulfil scope of responsibilities to meets department standards and KPIs.
• Raise and track defects; verify completion and quality before closure.
• Assist the Admin team in tender preparation for major services (e.g., cleaning, security, laundry, waste, term contracts).
  • Collate requirements & specifications, historical consumption, and service levels.
  • Prepare procurement documents (specs, evaluation matrices, acceptance criteria).
  • Schedule site show-rounds and tender clarifications; support evaluation documentation.
  • Maintain accurate records, dashboards, and audit trails.
• Willingness to support cross functional duties and take on new responsibility or role within the department scope of functions.

B. Cross-Functional & Compliance

• Liaise with Housing Operations, Student Life, Campus Security, Estates/Facilities, Finance/Procurement, and academic units.
• Handle data in line with PDPA and university governance.
• Contribute to continuous improvement (SOPs, checklists, playbooks, dashboards).

Qualifications & Experience

• Minimum Diploma in Facilities/Building Services, Hospitality, Operations, Business or related.
• At least 1–4 years’ experience in operations, facilities/events coordination, or campus housing.
• Advantageous: exposure to FM contracts, public-sector procurement, or campus operations.
• Strong coordination and stakeholder management; clear written and verbal communication.
• Practical knowledge of facilities operations and vendor supervision.
• Comfortable with SOPs, checklists, and live issue tracking during peak events.
• Data-savvy: proficiency in spreadsheets, dashboards, and basic reporting.
• Familiarity with booking systems, CMMS/CAFM, IBMS/HMS, and access control (preferred).
• Detail-oriented, calm under pressure, able to multitask and solve problems in real time.