Host - Guest Experience

GRAND HYATT SINGAPORE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Host - Guest Experience to deliver exceptional service and assist with daily operations. Candidates should have at least 6 months of experience in hotel operations and preferably possess a Diploma or Degree in Hospitality or Tourism Management. Excellent communication and interpersonal skills are essential.

Qualifications

• Minimum 6 months work experience in hotel operations.
• Good customer relations and communication skills required.

Responsibilities

• Provide excellent service to customers.
• Assist in daily shift operations.
• Contribute to the smooth running of the Guest Experience team.

Skills

Customer relations

Communication skills

Interpersonal skills

Education

Diploma / Degree in Hospitality / Tourism Management

G.C.E. 'O' levels

Job description

You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including the Concierge and Belldesk team.

• Possess minimum G.c.e. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills