Hospital Billing Agent (Outbound & Inbound)

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for a one-year contract role involving customer service related to hospital billing. Responsibilities include handling inbound and outbound calls, management of receivables, and patient inquiries. Ideal candidates will possess strong interpersonal and communication skills, be proactive, and work well independently or within a team. Proficiency in Microsoft Office and bilingual capabilities in Mandarin are preferred. Interested applicants should email their resume.

Qualifications

• Good interpersonal, communication, and written skills.
• Proactive, committed, and self-motivated.
• Positive team player who is also able to work independently.
• Proficient in Microsoft Office applications (MS Word & Excel).
• Bilingual with proficiency in Mandarin preferred to liaise with Mandarin speaking clients.

Responsibilities

• Handling inbound calls on payment related to hospital bills.
• Making outbound calls to follow up on payment related to hospital bills.
• Receivables management.
• General customer service duties.
• Handle patient enquiries, and provide billing information to patients.
• Sending statement of accounts.

Skills

Interpersonal skills

Communication skills

Written skills

Proficiency in Microsoft Office

Bilingual in Mandarin

Education

Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent

Job description

A recruitment agency in Singapore is seeking candidates for a one-year contract role involving customer service related to hospital billing. Responsibilities include handling inbound and outbound calls, management of receivables, and patient inquiries. Ideal candidates will possess strong interpersonal and communication skills, be proactive, and work well independently or within a team. Proficiency in Microsoft Office and bilingual capabilities in Mandarin are preferred. Interested applicants should email their resume.