Healthcare Operations Lead — Frontline Services

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore is seeking an Operations Manager to oversee daily service operations and manage non-nursing staff. The role requires 2-3 years of experience in healthcare staff management, strong leadership, and communication skills. The successful candidate will collaborate with Nurse Managers and ensure patient-friendly facilities while meeting customer satisfaction targets. Join this dynamic team committed to improving community health.

Qualifications

• 2-3 years' experience in managing healthcare frontline staff.
• Experience in a clinic/hospital setting is an advantage.

Responsibilities

• Oversee daily operations of service point operations.
• Manage non-nursing staff and conduct appraisals.
• Engage in staff recruitment and retention.
• Collaborate with Nurse Manager on process improvements.
• Ensure patient-friendly and safe facilities.
• Partner with department managers for customer satisfaction.
• Devise innovative services to enhance service levels.
• Develop business plans with clinical chiefs.
• Manage annual financial budgeting and reviews.

Skills

Leadership

Communication

Job description

A healthcare provider in Singapore is seeking an Operations Manager to oversee daily service operations and manage non-nursing staff. The role requires 2-3 years of experience in healthcare staff management, strong leadership, and communication skills. The successful candidate will collaborate with Nurse Managers and ensure patient-friendly facilities while meeting customer satisfaction targets. Join this dynamic team committed to improving community health.