Healthcare Operations Director (West) #HJO

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A healthcare organization in Singapore is seeking a leader to strengthen relationships with referral sources and oversee day-to-day operations. The ideal candidate will have a Bachelor's Degree and at least 3 years of leadership experience in the healthcare sector, preferably in the ILTC sector. Excellent communication and analytical skills are essential. Interested candidates should email their resumes to the provided contact.

Qualifications

• Minimum 3 years of leadership experience in the healthcare sector.
• Experience in the ILTC sector is advantageous.
• Passionate about enhancing care quality and operational excellence.

Responsibilities

• Strengthen relationships with referral sources.
• Drive outreach and engagement efforts.
• Oversee day-to-day operations in care delivery.
• Ensure compliance with regulatory requirements.
• Lead continuous improvement initiatives.

Skills

Leadership in healthcare

Analytical skills

Stakeholder management

Communication skills

Education

Bachelor’s Degree in a relevant discipline

Job description

Key Responsibilities

• Strengthen and maintain relationships with referring physicians, hospitals, rehabilitation and nursing facilities, families, and other referral sources.
• Drive outreach and engagement efforts to increase awareness and referrals for the Home.
• Oversee day-to-day operations including admissions, billing, care delivery, utilization, and data management.
• Ensure all services comply with organizational policies, service standards, and regulatory requirements.
• Lead audits, satisfaction surveys, and implement business continuity measures.
• Manage staffing plans, job descriptions, and workforce development strategies.
• Lead, coach, and mentor staff to achieve optimal performance and professional growth.
• Drive competency development and implement new clinical techniques and best practices.
• Lead continuous improvement initiatives to enhance service standards and operational efficiency.
• Conduct data analysis and root cause reviews to identify improvement opportunities.
• Strengthen community engagement and ensure services meet evolving resident needs.

Qualifications

• Bachelor’s Degree in a relevant discipline.
• Minimum 3 years of leadership experience in the healthcare sector; experience in the ILTC sector is advantageous.
• Strong analytical and strategic planning skills.
• Proven ability to lead, develop, and motivate multidisciplinary teams.
• Excellent communication and stakeholder management skills (written and verbal).
• Passionate about enhancing care quality, operational excellence, and community impact.

Interested candidates are invited to email your resume to:

[e-mail]

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.