Healthcare Customer Support Specialist

We Are Medbitz Pte Ltd; Singapore; On-site; SGD 48,000 - 58,000; Full time

Job summary

A leading healthcare solutions provider in Singapore is seeking a skilled Customer Service Support to deliver exceptional customer experience. This full-time role involves responding to inquiries, troubleshooting issues, and working collaboratively with teams. Candidates should have prior customer service experience, excellent communication skills, and a problem-solving mindset. Join us to help drive better health outcomes and improve community lives.

Qualifications

• Previous experience in a customer service or call center role, preferably in healthcare.
• Excellent communication and interpersonal skills.
• Strong problem-solving and critical thinking skills.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Troubleshoot and resolve customer issues.
• Provide detailed product and service information.

Skills

Customer service experience

Communication skills

Problem-solving skills

Multitasking abilities

Tools

Customer service software

Office productivity tools

Job description

A leading healthcare solutions provider in Singapore is seeking a skilled Customer Service Support to deliver exceptional customer experience. This full-time role involves responding to inquiries, troubleshooting issues, and working collaboratively with teams. Candidates should have prior customer service experience, excellent communication skills, and a problem-solving mindset. Join us to help drive better health outcomes and improve community lives.