Healthcare Assistant (98 Henderson)

TS CARE SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A care service provider in Singapore is looking for dedicated personnel to support daily living for independent-to-mildly-dependent seniors. Responsibilities include assisting with daily activities, monitoring vital signs, and ensuring adherence to safety protocols. The ideal candidate should have relevant healthcare experience and be able to communicate effectively in English and/or Mandarin. Training will be provided for necessary certifications.

Qualifications

• At least 1 year of experience in a relevant healthcare setting preferred.
• Able to work rotating shifts up to ~13 hours with a 1-hour break.
• Competent in safe transfer and ambulation.

Responsibilities

• Assist residents with daily living activities according to the care plan.
• Monitor and record vital signs and any changes in residents' health.
• Ensure adherence to infection prevention and control procedures.

Skills

PPE usage

Hand hygiene

Basic documentation

Communication in English and/or Mandarin

Education

HCA training or equivalent

BCLS + AED

Food Hygiene Level 1

Tools

Blood pressure monitor

Tympanic thermometer

Pulse oximeter

Job description

Job Purpose

Provide person‑centred daily living support to independent‑to‑mildly‑dependent seniors in a home‑like Assisted Living setting, ensuring general well‑being, dignity, joy, social engagement, safety, and timely escalation of care exceptions.

Key Responsibilities

• ADLs/IADLs: Assist residents with bathing, grooming, toileting, continence care, dressing, feeding, mobility/transfer (gait belt, walker, wheelchair), and simple exercises according to the care plan.
• Observation, Monitoring & Escalation: Take and record vitals (BP, HR, RR, Temp, SpO₂, Pain Score) and weight; observe red flags such as falls risk, chest pain, dyspnoea, dizziness, reduced intake, confusion, and behavioural changes; elevate using SBAR.
• Health Documentation: Complete daily care notes, incident notes, and vital sheets; ensure PDPA‑compliant, time‑stamped entries per SOP.
• Medication Support: Provide medication reminders and assist with pre‑packed doses (blister packs) when trained, authorised, and assigned; follow the “5 Rights”, report refusals/variances, and never re‑dose without instruction. Support diabetes care, including insulin management.
• Nutrition & Hydration: Serve meals per diet order, observe swallowing risks, record intake, and implement basic GERD and constipation prevention measures as advised by supervisor.
• Infection Prevention & Control (IPC): Practice hand hygiene (5 Moments), use PPE, perform basic cleaning of resident areas/equipment, and follow isolation precautions as directed.
• Environment, Housekeeping & Safety: Keep rooms tidy and hazard‑free, make beds, handle linen, support scheduled cleaning, check call‑bell functions, and adhere to WSH procedures.
• Psycho‑Social & Daily Activities: Conduct and encourage residents to participate in daily mind‑body activities (light exercises, stretching, walks, cognitive games, music/reminiscence); record attendance and notable responses; identify potential cognitive decline.
• Emergency Response: Activate Code Blue/Red, provide basic first aid, BCLS+AED within scope, and support evacuation and incident management per company ERP.
• Teamwork & Handover: Participate in shift briefings, maintain a tidy workstation, and provide clear written/verbal handovers.

Expanded Tasks

• Capillary Blood Glucose Monitoring: Perform regular capillary blood glucose checks, accurately record results, identify signs of hypo‑or hyperglycaemia, and promptly elevate concerns to the healthcare team.
• Medication Support: Assist in receiving medication supplies, conduct basic counts, maintain accurate storage logs, and ensure proper handling according to guidelines.
• Tele‑consults & Medical Escorts: Provide support for telemedicine sessions and accompany elderly residents for medical appointments, performing non‑clinical assistance as required.
• Use of Basic Medical Devices: Operate basic monitoring equipment such as blood pressure monitors, tympanic thermometers, pulse oximeters, and weighing/BMI scales, ensuring proper cleaning, maintenance, and charging after use.
• Elderly Engagement & Safety: Lead and participate in daily mind‑body and social activities tailored for elderly residents, maintaining a safe, clean, and engaging living environment.

Minimum Requirements

• At least 1 year of experience in a hospital, nursing home, assisted living, or home care setting preferred.
• HCA training or equivalent preferred; BCLS + AED and Food Hygiene Level 1 required (or must be obtained during probation).
• Competent in PPE usage, hand hygiene, safe transfer and ambulation, and basic documentation.
• Able to work rotating shifts (up to ~13 hours, with a 1‑hour break).
• Mandatory Courses & Assessment: CPR & AED, Standard First Aid, and Food Safety Level 1 will be provided. Candidates must pass all assessments; any re‑tests or re‑courses are at the candidate’s expense. Confirmation of employment requires completion of all assessments.
• Able to communicate clearly in English and/or Mandarin to complete mandatory training and support day‑to‑day care routines.
• Who Should Apply: Retired nurses are welcome, regardless of active SNB registration. Those with inactive/lapsed registration will be hired under the HCA track (non‑RN scope) without independent clinical decision‑making. Active SNB‑registered (retired) nurses will practice within the defined HCA scope for this setting.