Health Services Manager

ONSITE HEALTH PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A multidisciplinary healthcare clinic in Singapore is looking for a Health Services Manager to oversee daily operations and lead a dedicated team. This role combines hands-on patient care with operational leadership, focusing on enhancing clinical excellence and compliance with regulations. The ideal candidate will possess a degree in Physiotherapy or Chiropractic, along with strong leadership and organizational skills. This position provides a unique opportunity to drive both patient care and corporate growth initiatives.

Qualifications

• Previous experience managing operations of a healthcare or allied health clinic is required.
• Demonstrated interest in corporate health or business development initiatives.
• Ability to balance clinical responsibilities with operational objectives.

Responsibilities

• Lead day-to-day operations of the healthcare clinic.
• Oversee patient care and manage clinic compliance with regulations.
• Drive clinic performance to achieve sales and revenue targets.

Skills

Leadership

Communication

Organisational skills

Patient-focused mindset

Education

Recognised degree in Physiotherapy or Chiropractic

Job description

About the Role

We are seeking an experienced and motivated Health Services Manager to lead the day-to-day operations of our multidisciplinary healthcare clinic in Singapore. This role is ideal for a senior clinician who enjoys combining hands‑on patient care with operational leadership, team management, business performance, and corporate growth initiatives. The successful candidate will play a key role in driving clinical excellence, operational efficiency, and strategic expansion of services.

Clinic Operations & Compliance

• Oversee daily clinic operations to ensure compliance with Singapore healthcare regulations, professional standards, and internal clinic policies

• Develop, implement, and continuously improve clinical and operational workflows to support efficient service delivery and high-quality patient care

• Work closely with all therapy departments to ensure coordinated, multidisciplinary patient services

Hands-On Patient Care

• Provide hands‑on musculoskeletal and spinal care in accordance with established clinical protocols and corrective procedures

• Review patients’ medical histories, imaging (including X‑ray results where applicable), and relevant lifestyle and health factors

• Conduct comprehensive physical examinations with a focus on range of motion, functional movement, and musculoskeletal assessment

Staff Leadership, Training & Supervision

• Lead, train, and supervise clinic staff and therapists in alignment with company protocols, brand standards, and operational SOPs

• Conduct regular performance evaluations and provide constructive feedback to support professional development

• Foster a positive, professional, and patient‑centred clinic culture

Patient Management & Experience

• Oversee patient scheduling, manage enquiries and concerns, and ensure accurate, compliant clinical record‑keeping

• Implement strategies to enhance patient satisfaction, engagement, and long‑term retention

• Educate patients on exercises, self‑management strategies, and preventative care

• Refer patients to the most appropriate therapy discipline based on clinical assessment and care requirements

Sales, Performance & Corporate Growth

• Drive clinic performance and ensure achievement of monthly sales and revenue targets

• Support ethical care plan adherence and service utilisation in line with company values

• Collaborate with senior management on corporate growth initiatives, including:

  • Development and delivery of corporate health programs and workplace wellness services

  • Supporting relationships with corporate partners and key accounts

  • Identifying opportunities to expand services across multiple clinic locations and corporate sites

Additional Responsibilities

• Participate in on‑call duties as required

• Conduct health talks, corporate wellness sessions, and promotional activities

• Support administrative tasks and reporting

• Attend internal meetings, training sessions, and relevant industry seminars
  

Requirements

• Recognised degree in Physiotherapy or Chiropractic

• Previous experience managing or overseeing operations of a healthcare or allied health clinic

• Demonstrated interest or experience in corporate health, business development, or clinic growth initiatives

• Strong leadership, communication, and organisational skills

• Ability to balance clinical responsibilities with operational, commercial, and growth objectives

• Patient‑focused mindset with a strong understanding of multidisciplinary care