Head of Software Operations - AI Fintech

Cygnify; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

An AI Fintech firm in Singapore is seeking a high-caliber Head of Software Operations to oversee large-scale software operations and manage vendor delivery. The role requires over 10 years of senior operational leadership, excellent strategic thinking, and experience in managing large development teams. This opportunity offers a chance to drive efficiency and innovation within the company.

Qualifications

• 10+ years in senior operational leadership roles in software development or fintech companies.
• Experience managing large software development teams (2,000+ developers).
• Strong track record in operational excellence and process improvement.

Responsibilities

• Lead day-to-day operations across technology, product, and delivery teams.
• Manage and optimize vendor relationships for high-quality delivery.
• Develop and execute operational strategies to drive efficiency.

Skills

Strategic thinking

Operational excellence

Leadership

Stakeholder management

Job description

Job Title : Head of Software Operations - AI Fintech

Location : Singapore

We are partnering with an AI Fintech firm who is seeking a high caliber operations leader to oversee large-scale software operations and vendor delivery.

Key Responsibilities

• Lead day-to-day operations across technology, product, and delivery teams.
• Manage and optimize vendor relationships to ensure high-quality, scalable delivery.
• Develop and execute operational strategies to drive efficiency, growth, and innovation.
• Define processes, KPIs, and operational best practices for large-scale software operations.
• Mentor senior leadership and ensure organizational effectiveness.
• Partner with the executive team on strategic initiatives, including large-scale technology deployments and partnerships.

Requirements

• 10+ years in senior operational leadership roles in software development or fintech companies.
• Experience managing large software development teams (2,000+ developers) and complex vendor ecosystems.
• Strong track record in operational excellence, process improvement, and scaling high-performance teams.
• Exceptional strategic thinking, execution, and leadership skills.
• Excellent communication and stakeholder management capabilities.