Head Of Retail (Sales & Operations)

GEMINI PERSONNEL PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Head of Retail (Sales & Operations) to lead retail and e-commerce business initiatives. This pivotal role requires a strategic leader with experience in managing large teams and operations, ensuring financial targets and operational excellence. Responsibilities include creating comprehensive commercial strategies, overseeing P&L, and fostering team development. Candidates must possess deep market knowledge and strong analytical skills. Please forward your resume to the provided email.

Qualifications

• Proven experience leading large teams and managing multi-site retail operations.
• Demonstrable expertise in managing P&L and a strong financial acumen.
• Deep knowledge of the retail market in Singapore, including e-commerce.
• Exceptional strategic thinking, analytical, and communication skills.
• Experience in wholesale, franchising, or other commercial channels is a plus.

Responsibilities

• Create and implement comprehensive commercial strategies to drive market growth.
• Take full ownership of the Profit & Loss (P&L), ensuring financial targets are met.
• Inspire, manage, and mentor a large retail team.
• Build and maintain strong relationships with key stakeholders.
• Utilize key metrics to monitor business performance and adapt strategies.

Skills

Leadership in retail and e-commerce

Team mentoring

Strategic thinking

Financial acumen

Analytical skills

Job description

We are hiring Head of Retail (Sales & Operations) to lead retail and e-commerce business. This is a pivotal role for a strategic leader with a passion for driving growth and managing large-scale operations.

The ideal candidate will develop and execute commercial strategy, overseeing all aspects of retail stores, e-commerce channels, and future sales initiatives. You will be responsible for meeting financial targets, ensuring operational excellence, and leading a large, high-performing team.

Key Responsibilities

• Strategic Leadership: Create and implement comprehensive commercial strategies to drive market growth and capitalize on new opportunities.
• P&L and Operations Management: Take full ownership of the Profit & Loss (P&L), ensuring all financial targets are met while optimizing productivity and operational efficiency across all retail sites.
• Team Development: Inspire, manage, and mentor a large retail team, fostering a positive and productive work culture.
• Stakeholder Relations: Build and maintain strong relationships with key stakeholders, including partners, suppliers, and internal teams like Marketing and Product Development.
• Performance Monitoring: Utilize key metrics to monitor business performance, analyze data, and adapt strategies to ensure continuous improvement.

Qualifications

• Proven experience leading large teams and managing multi-site retail operations.
• Demonstrable expertise in managing P&L and a strong financial acumen.
• Deep knowledge of the retail market in Singapore, including e-commerce.
• Exceptional strategic thinking, analytical, and communication skills.
• Experience in wholesale, franchising, or other commercial channels is a plus.

This role requires a dynamic leader who can drive results and align business operations with long-term strategic goals. Travel will be required to support operations across different locations in Singapore.

Please forward your resume to [e-mail]