Head of Operations Excellence: Hotel Openings & Projects

AAPC SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading global hospitality firm is seeking a Director of Operations Excellence to drive operational performance and ensure successful hotel openings in Asia. The ideal candidate will have over 5 years of experience in hotel operations, including at least 3 years as a Department Head. The role involves collaboration with hotel leadership teams and supporting strategic initiatives. This position offers opportunities for growth in a dynamic, multicultural environment.

Benefits

Part of a global hospitality leader

Opportunities for growth

Dynamic, multicultural environment

Qualifications

• Minimum 5 years in hotel operations, including 3 years as a Department Head.
• Confident, self-motivated, energetic, and a collaborative team player.

Responsibilities

• Achieve business objectives and implement transformational initiatives.
• Guide hotel leadership on productivity programs and cost optimization.
• Support annual operating budget guidelines and performance reviews.
• Analyze KPIs and recommend initiatives to enhance operational effectiveness.
• Represent Operations in cross-functional projects and advisory boards.
• Drive successful implementation of strategic initiatives across the region.
• Develop frameworks for efficient hotel openings and transitions.
• Assist Asia Executive Team with meeting coordination and follow-ups.
• Oversee Singapore office operations and vendor management.

Skills

Strong understanding of hotel operations

Exceptional project management skills

Analytical skills

Excellent communication skills

Negotiation abilities

Networking abilities

Proficiency in Microsoft Outlook

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Education

Bachelor’s degree in Business or Hospitality (or equivalent)

Job description

A leading global hospitality firm is seeking a Director of Operations Excellence to drive operational performance and ensure successful hotel openings in Asia. The ideal candidate will have over 5 years of experience in hotel operations, including at least 3 years as a Department Head. The role involves collaboration with hotel leadership teams and supporting strategic initiatives. This position offers opportunities for growth in a dynamic, multicultural environment.