Head of Housekeeping: Guest Experience & Operations

Crowne Plaza Hotels & Resorts; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Singapore is seeking an Executive Housekeeper to oversee all housekeeping and laundry operations, ensuring exceptional guest experiences. The ideal candidate has at least 5 years of managerial experience in hotel housekeeping, strong leadership abilities, and a passion for maintaining high cleanliness standards. This role offers competitive salary and extensive benefits to support well-being.

Benefits

Competitive salary

Full uniform

Impressive room discounts

Extensive training

Qualifications

• Minimum 5 years’ experience in a managerial role within a hotel housekeeping department.
• Proven ability to lead large teams with a hands-on and people-first leadership style.
• Strong organization, financial, and problem-solving skills.
• Excellent communication and collaboration abilities.
• A passion for delivering the highest standards of cleanliness and guest satisfaction.

Responsibilities

• Lead, coach and develop the housekeeping team to deliver exceptional experiences.
• Oversee all housekeeping operations, including guest rooms and public areas.
• Ensure compliance with brand and hygiene standards, safety, and sustainability.
• Manage departmental budgets, cost controls, and productivity targets.
• Partner with Engineering and Front Office to ensure a seamless guest experience.
• Drive colleague engagement and continuous improvement initiatives.

Skills

Leadership

Organizational skills

Financial management

Problem-solving

Communication

Collaboration

Job description

A leading hotel chain in Singapore is seeking an Executive Housekeeper to oversee all housekeeping and laundry operations, ensuring exceptional guest experiences. The ideal candidate has at least 5 years of managerial experience in hotel housekeeping, strong leadership abilities, and a passion for maintaining high cleanliness standards. This role offers competitive salary and extensive benefits to support well-being.