Head of Hospital Operations

St Luke's Hospital; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Facilities Manager to oversee hospital operations, including maintenance, medical equipment management, and supply chain functions. The ideal candidate will have a Bachelor's degree, at least 10 years of experience in facilities management, and strong leadership skills. This position offers the opportunity to lead a dedicated team and ensure service delivery excellence.

Qualifications

• Proven experience in hospital operations or facilities management.
• Minimum 10 years' experience in a similar capacity.
• Ability to work collaboratively with diverse stakeholders.

Responsibilities

• Oversee the maintenance and upgrade of hospital facilities.
• Develop strategic plans for facilities development.
• Manage medical equipment and ensure its alignment with clinical needs.
• Oversee the procurement and distribution of supplies.
• Lead and manage a team of department leads and staff.

Skills

Leadership

Communication

Collaboration

Facilities Management

Education

Bachelor's degree in relevant field

Master of Business Administration or Healthcare Management

Job description

Key Responsibilities

• Facilities Management and Development
  • Facilities Operations: Oversee the maintenance, repair, and upgrade of hospital facilities, equipment, and infrastructure.
  • Facilities Planning: Develop and implement strategic plans for facilities development, including capital projects and renovations.
• Biomedical Engineering Services
  • Medical Equipment Management: Oversee the management of medical equipment, including maintenance, repair, and replacement.
  • Equipment Planning: Develop and implement plans for medical equipment acquisition, ensuring alignment with clinical needs and hospital strategic objectives.
• Materials Management
  • Supply Chain Management: Oversee the procurement, inventory management, and distribution of medical and non-medical supplies.
  • Vendor Management: Develop and maintain relationships with vendors and suppliers.
• Food & Beverage
  • Food Services: Oversee the food services department, ensuring high-quality patient meals and nutritional services.
  • Food Safety: Ensure compliance with food safety regulations and standards.
• Medical Record Office
  • Medical Record Management: Oversee the management of patient medical records, ensuring confidentiality, security, and compliance with regulatory requirements.
• Security
  • Security Services: Oversee the hospital's security department, ensuring a safe and secure environment for patients, staff, and visitors.
  • Security Protocols: Develop and implement security protocols and procedures.
• Housekeeping and Linen
  • Housekeeping Services: Manage the housekeeping department, ensuring high standards of cleanliness and hygiene.
  • Linen Services: Oversee the linen and laundry services, ensuring high-quality and hygienic linen supply.
• Landscaping and Pest Control
  • Grounds Maintenance: Manage the hospital's grounds and exterior spaces, ensuring a well-maintained and safe environment.
  • Pest Control: Oversee pest control services, ensuring compliance with regulatory requirements.

Additional Responsibilities

• Lead and manage a team of department leads and staff.
• Collaborate with other hospital departments to ensure integrated service delivery.
• Develop and manage budgets for hospital operations.
• Identify and implement opportunities for process improvements and cost savings.
• Ensure compliance with hospital policies, procedures, and regulatory requirements.

Requirements

• Bachelor's degree in a relevant field (e.g., healthcare administration, business administration, facilities management). Possess a Master of Business Administration or Healthcare Management will be an advantage.
• Proven experience in hospital operations, facilities management, or a related field.
• Minimum 10 years’ experience in similar capacity.
• Strong leadership, management, and communication skills.
• Ability to work collaboratively with diverse stakeholders.
• Purpose driven.