Head of Fine-Dining Operations & Guest Experience

SHUNYA PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A successful Indian fine dining restaurant in Singapore is seeking a Restaurant Operations Manager to enhance operational efficiency and drive guest satisfaction. The ideal candidate will have over 5 years of experience managing fine dining establishments, coupled with strong leadership and financial acumen. This role involves leading restaurant operations, training staff, and ensuring compliance with regulations. A passion for hospitality and excellent communication skills are essential.

Qualifications

• 5+ years of experience in restaurant management or operations.
• Proven track record in managing multiple fine dining restaurants.
• Strong understanding of financial statements and budgeting.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead daily restaurant operations to maintain high standards.
• Develop and implement strategies for sales and guest satisfaction.
• Monitor financial performance for operational efficiency.
• Recruit, train, and mentor restaurant staff.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer service

Financial analysis

Problem-solving

Communication

Tools

Microsoft Office Suite

Inventory management systems

CRM tools

Job description

A successful Indian fine dining restaurant in Singapore is seeking a Restaurant Operations Manager to enhance operational efficiency and drive guest satisfaction. The ideal candidate will have over 5 years of experience managing fine dining establishments, coupled with strong leadership and financial acumen. This role involves leading restaurant operations, training staff, and ensuring compliance with regulations. A passion for hospitality and excellent communication skills are essential.