Head of Digital Transformation - Bedok / Digital Innovation / Transformation [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a candidate for a strategic leadership role. The successful applicant will define and execute the DSI strategy, drive innovation in service delivery, and ensure operational excellence. Candidates should have at least 10 years of experience in IT services, alongside a degree in a related field. This role offers a competitive salary ranging from $10k to $12k.

Qualifications

• 10 years of progressive experience in IT services, system integration, or managed services.
• Strong understanding of government procurement processes (GovTech, IMDA) preferred.

Responsibilities

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools, bots, and automation platforms.
• Partner with Sales teams for GovTech tenders and solution design.
• Lead and mentor a multi-disciplinary team of engineers and developers.

Skills

Strategic leadership

Innovation in services

Technical delivery

Operational excellence

Team leadership

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Managed services platforms expertise

Job description

WhatsApp: [phone] (Kyler)

Email: [e-mail]

Working Hours: 9am - 6pm (Mon - Fri)

Location: Chai Chee Road, ESR BizPark Singapore

Salary: $10k - $12k

Responsibilities:

Strategic Leadership & Service Innovation

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools, bots, and automation platforms to increase efficiency and scalability.
• Lead innovation initiatives, ensuring new services (e.g., EUCMaaS, NMaaS, IFMaaS, Cloud Admin, CyberSaaS) are commercialized and adopted.

Technical Delivery & IP Development

• Own technical delivery of managed services, projects, and service IP development.
• Oversee design, deployment, and lifecycle management of UIC proprietary platforms.
• Maintain a central engineering pool to support cross-BU delivery.

Pre-Sales & Customer Engagement

• Partner with Sales & Pre-Sales teams to support GovTech tenders, enterprise bids, and solution design.
• Provide technical leadership in pre-sales presentations, bid defense, and solutioning workshops.
• Ensure seamless post-sales support and knowledge transfer.

Operational Excellence & SLA Execution

• Ensure SLA adherence across all managed services and project engagements.
• Implement robust monitoring, reporting, and chargeback models to support internal and external accountability.
• Manage resources across Power Platform, Cybersecurity, NOC, Automation, and Project Engineering functions.

People & Team Leadership

• Lead and mentor a multi-disciplinary team of engineers, developers, and analysts.
• Build innovation capacity by fostering a culture of collaboration, creativity, and technical excellence.
• Develop talent pipelines and succession planning for sustainable growth.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• 10 years of progressive experience in IT services, system integration, or managed services.
• Strong expertise in managed services platforms (EUC, Cloud, Networking, Security).
• Familiarity with government procurement processes (GovTech, IMDA) preferred.