Head of Collections Ops & Governance

Standard Chartered; Singapore; On-site; SGD 100,000 - 120,000; Full time

Job summary

An international bank in Singapore is seeking an experienced professional to oversee Collections operations. The ideal candidate will have over 8 years in the Banking industry, manage large teams, and ensure strong vendor performance. Responsibilities include day-to-day operations, collaboration across teams, and monitoring process effectiveness. The role offers a competitive salary, benefits, and flexible working conditions, contributing to a positive workplace culture.

Benefits

Competitive salary

Flexible working options

Health and life insurance

Annual leave and sabbatical options

Wellbeing support programs

Qualifications

• 8+ years of experience in the Banking Industry.
• Experience managing large teams and external vendors.
• Knowledge of project management tools is a plus.

Responsibilities

• Oversee day-to-day Collections operations across markets.
• Support collaboration across Collections teams.
• Monitor operational processes and vendor performance.
• Ensure service delivery aligns with internal standards.

Skills

Team management

Project management

Stakeholder engagement

Business communications

Tools

Microsoft Office

Power BI

SQL

SAS

Microsoft Project

Job description

An international bank in Singapore is seeking an experienced professional to oversee Collections operations. The ideal candidate will have over 8 years in the Banking industry, manage large teams, and ensure strong vendor performance. Responsibilities include day-to-day operations, collaboration across teams, and monitoring process effectiveness. The role offers a competitive salary, benefits, and flexible working conditions, contributing to a positive workplace culture.