HEAD OF ASIA

Usermind; Singapore; Hybrid; SGD 193,000 - 258,000; Full time

Job summary

A leading technology firm in Singapore is seeking a Head of Asia to lead sales across ASEAN, Greater China, India, and South Korea. The ideal candidate will have over 7 years of SaaS sales experience and 5 years of managing sales teams in Asia. Core responsibilities include driving performance and maintaining executive-level relationships. The role promises significant growth opportunities, competitive compensation, and a hybrid work environment.

Benefits

Salary + Uncapped Commissions

Performance-based promotions

Experience Bonus of $1,800 USD

Qualifications

• 7+ years of individual SaaS sales experience in the Asia region.
• 5+ years managing a SaaS sales team in the Asia region.
• Experience using MEDDIC sales processes.

Responsibilities

• Lead the sales organization across ASEAN, Greater China, India, and South Korea.
• Drive high performance across a large sales organization.
• Mentor and coach direct reports on advanced sales strategies.

Skills

Strong negotiation skills

Business acumen

Coaching and mentoring

Complex contract negotiation

Client relationship management

Tools

Salesforce.com

Job description

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high‑performing teams, and design products people love. We are the creators and stewards of the Experience Management (XM) category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close‑knit, high‑functioning teams with an unwavering dedication to serving our customers.

Head of Asia

Why We Have This Role

As Managing Director based in Singapore, you will lead the sales organization across ASEAN, Greater China, India, and South Korea. You will grow a book of business and close deals, transforming our sales results across the region and enabling us to continue to grow.

How You’ll Find Success

• Takes initiative to drive growth in the business both directly and indirectly through partners
• Understands accountability, holding both yourself and the team accountable for delivering enduring positive outcomes
• Understands the expected outcome, gets the context, and then works entrepreneurially to get it done
• Communicates effectively to create trust with teams, motivating them to perform with confidence in your leadership and guidance
• Ability to open doors for your teams to potential clients through your strong professional network
• Strong negotiation skills
• Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts
• Shows great business acumen with a keen understanding of the key markets and growth levers
• Shows sound judgment in both business and people matters and demonstrate decisiveness in decision making
• Ability to collaborate with cross‑functional teams effectively to deliver positive results
• Ability to listen, coach, and grow individuals
• Strong track record of exceeding quota

How You’ll Grow

• Executive‑Level Career Planning: Intentional career growth supported by a structured promotion process and mandatory Career Action Planning with your Executive APJ lead.
• Strategic Risk and Cross‑Functional Leadership: Work in a culture where strategic risks are encouraged and complex, cross‑functional problems are solved together, fostering continuous executive‑level learning.
• Scale and Visibility: Your mandate to lead Strategy in Asia for the XM category provides unparalleled scale and executive visibility, serving as your fastest growth lever for influence and development.

Things You’ll Do

• Drive high performance across a large sales organization, directly managing first‑line sales leaders and overseeing approximately 30 Account Executives (AEs).
• Mentor and coach direct reports on advanced sales strategy, rigorous pipeline and opportunity management, and career development to foster leadership growth.
• Be accountable for talent acquisition, retention, and development, ensuring a high‑potential, high‑performing sales management and professional team.
• Implement and oversee effective skill training and mentorship programmes focused on complex, multi‑stakeholder sales motions, including quarterly sales forecasting, legal collaboration, and product solutioning.
• Cultivate and maintain executive‑level relationships with strategic clients and prospects to drive significant business growth and partnership.
• Apply a systemic and repeatable process to lead significant and complex contract negotiations and deals, often serving as the executive sponsor.
• Maintain deep expertise in the Qualtrics Experience Management (XM) platform and solution portfolio to effectively position its strategic value.
• Ensure an up‑to‑the‑minute, comprehensive understanding of the competitive landscape to inform winning proposals, pricing strategy, and market positioning.
• Establish and maintain collaborative, cross‑functional relationships with key internal stakeholders (e.g., Professional Services, Implementation) to ensure seamless client success.
• Actively engage in critical sales cycles to provide executive‑level guidance, coaching, and deal closure support to sales managers and AEs.

What We’re Looking For On Your Resume

• A validated winner that has led teams to breakthrough results
• At least 7+ years of individual SaaS sales experience in the Asia region
• At least 5+ years managing a SaaS sales team in the Asia region
• Ability to travel up to 50%
• Experience using MEDDIC sales processes
• Experience using Salesforce.com and measuring system compliance
• Experience exceeding quarterly team quotas through metric‑based skill development and internal team management
• Experience working on complex contract negotiations

What You Should Know About This Team

• Our sales team across Asia has grown to respond to strong client demand for the Qualtrics Platform.
• This growth has resulted in the need for an exceptional leader with a track record of attracting and developing strong talent.
• Our team is a group of highly driven, intelligent, organized, and dedicated individuals.
• We work together to accomplish and surpass quarterly and annual objectives.
• We are a goal‑oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides.
• Our overarching objective is to drive company revenue growth through client success.

Our Team’s Favorite Perks And Benefits

• Salary + Uncapped Commissions and Accelerators
• 100% Performance‑based promotions—no politics or tenure
• Quarterly team activities, and lots of Qualtrics swag
• The annual Qualtrics Experience Bonus is an $1,800 USD bonus that can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home‑improvement projects.

The Qualtrics Hybrid Work Model: We gather in the office three days a week—Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in‑person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Equal Opportunity Employer: Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act.

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact or recruiter know.