Head of Admission

Talents@Work; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A premier education consultancy located in Singapore seeks a Director of Admissions responsible for leading a dynamic team to meet enrollment goals. The ideal candidate should have at least 5 years of experience in admissions and a strong understanding of the admissions lifecycle. Exceptional interpersonal skills and a proven sales background are essential for success in this role. This position offers a performance bonus and ample leave benefits.

Benefits

21 Days of Annual Leave

Performance Bonus

Medical Leaves

5.5 Days Work Week

Qualifications

• Minimum 5–7 years of experience in school admissions or customer-facing roles, preferably in an international school.
• Experience working with families from diverse cultural backgrounds.
• Demonstrated experience in team leadership.

Responsibilities

• Lead, mentor, and develop the Admissions team to achieve enrollment targets.
• Create and implement admissions strategies to drive student recruitment.
• Analyze admissions data to inform decision-making and improve the enrollment pipeline.

Skills

Strong understanding of admissions lifecycle

Proven sales skills

Excellent interpersonal and communication skills

Leadership qualities

Analytical skills

Education

Bachelor's Degree in Education, Business, Communications, Marketing, or a related field

Tools

Admissions management systems

CRM platforms

Job description

Highlights

• 5.5 Days Work Week (Saturdays - 9am to 1pm)
• Medical Leaves
• Performance Bonus
• 21 Days of Annual Leave

Key Responsibilities

Strategic Leadership & Team Management

• Lead, mentor, and develop the Admissions team to achieve enrollment targets and deliver high-quality service.
• Foster a positive, collaborative, and high-performance culture within the team.
• Set team goals, monitor performance, and implement continuous improvement strategies.
• Provide training, coaching, and guidance to ensure consistency and excellence in admissions practices.

Admissions Strategy & Enrolment Management

• Develop and implement admissions strategies to drive student recruitment and meet enrollment goals across all school levels.
• Oversee and refine the admissions workflow, ensuring efficiency, accuracy, and compliance with school policies.
• Analyze admissions data, market trends, and conversion metrics to inform decision-making and improve the enrollment pipeline.

Relationship Building & Sales Management

• Serve as the primary representative of the school to prospective families, ensuring a warm, professional, and persuasive admissions experience.
• Employ a sales-driven approach to guide families through the decision-making and enrolment process.
• Build strong relationships with families, understand their needs and effectively communicate the school’s value proposition.

Oversight of the Admissions Process

• Oversee all stages of the admissions process—from inquiry handling to application review, assessment coordination, acceptance, and onboarding.
• Ensure all documentation is complete, accurate, and in line with school standards.
• Coordinate and support student assessments, interviews, and placement decisions.

Admissions Events & Community Engagement

• Lead the planning and execution of admissions-related events, including open houses, school tours, orientation sessions, and community outreach activities.
• Represent the school at fairs, conferences, and local community events to strengthen brand visibility and recruitment opportunities.

Data Management & Reporting

• Ensure the maintenance of accurate admissions records within the admissions database or CRM.
• Track and report admissions statistics, conversion rates, and enrollment trends to senior leadership.
• Provide insights and recommendations based on data analysis.

Cross-Functional Collaboration

• Collaborate with Marketing to align messaging and promotional activities with admissions goals.
• Work closely with academic teams to coordinate assessments, programme placement, and ensure alignment between admissions and academic expectations.
• Partner with Finance, Administration, and other internal departments to support a smooth enrollment and onboarding process.

Brand Ambassadorship & School Representation

• Champion the school’s mission, values, and unique offerings to prospective families and external stakeholders.
• Ensure all team members consistently deliver a positive and professional image of the school.

Qualifications

Education & Experience

• Bachelor’s Degree in Education, Business, Communications, Marketing, or a related field.
• Minimum 5–7 years of experience in school admissions, sales, or customer-facing roles, preferably in an international school setting.
• Demonstrated experience in team leadership and performance management.
• Experience working with families from diverse cultural backgrounds.

Technical & Professional Skills

• Strong understanding of the admissions lifecycle and factors influencing parent decision-making.
• Proven sales skills and the ability to convert inquiries into enrollments.
• Experience with admissions management systems, CRM platforms, or student information systems.
• Strong analytical skills with the ability to interpret data and present actionable insights.

Leadership & Interpersonal Skills

• Excellent interpersonal and communication skills, with the ability to connect authentically with families and staff.
• Strong leadership qualities with a collaborative and motivating management style.
• High level of cultural sensitivity and ability to work effectively with international families and multicultural teams.
• Exceptional customer service mindset and commitment to delivering a premium admissions experience.
• Ability to multitask, manage competing priorities, and work well under pressure.

Interested Candidates, please send your latest resume to [e-mail] or click apply now for a confidential chat.

Talents@Work Pte Ltd (21C0501)

Lee Kit Ying Deanna (Li Jieying) (R1655011)