Head, Enterprise Development & Innovation(2 year contract/ Social science/a senior leadership o[...]

LINKEDCORP HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 100,000 - 120,000; Full time

Job summary

A leading consultancy firm in Singapore is seeking a Head of Enterprise Development & Innovation to drive growth and service diversification. You will lead initiatives focused on sustainability, service and digital innovation, while ensuring financial accountability. The ideal candidate has 10-15 years of experience in senior leadership roles, a strong background in business development, and a commitment to trauma-informed practices. This is a contract position set for 2 years and offers a significant opportunity to influence the company's impact and sustainability.

Qualifications

• 10–15 years of professional experience, including at least 5 years in a senior leadership or business development role.
• Proven success in developing, launching, or scaling income-generating initiatives.
• Demonstrated experience in driving digital adoption, service innovation, or organisational transformation.
• Entrepreneurial drive with a systems-level mindset.

Responsibilities

• Lead the growth and diversification of income-generating services.
• Design, develop, and scale income-generating service models.
• Drive service and digital innovation to enhance user experience.
• Commit to training in trauma-informed principles and practices.
• Manage enterprise budgets with transparency and accountability.

Skills

Service Design

Sustainability

Budgets

Leadership

Scalability

Service Innovation

User Experience

Transparency

Social Sciences

Business Development

Accessibility

Pricing

Professional Services

Service Delivery

Education

Bachelor's degree in Business, Social Sciences, or a related field

Job description

Roles & Responsibilities

The Head, Enterprise Development & Innovation plays a pivotal role in securing company long-term sustainability and social impact. Reporting to the CEO, you will lead the growth and diversification of income-generating services, drive service and digital innovation, and embed trauma-informed practices across all initiatives—ensuring that our enterprise efforts remain financially sound, mission-aligned, and accessible to the youth we serve.

• (This is a 2-year contract position.)

Key Responsibilities

Enterprise Development & Revenue Diversification

• Design, develop, and scale income-generating service models—such as Counselling & Therapy Services—that align with company mission while achieving financial sustainability.
• Develop business, pricing, and go-to-market strategies that balance cost recovery with accessibility and social impact.
• Identify new markets, customer segments, and strategic opportunities to expand company enterprise services.
• Collaborate with the Partnerships & Development Division to build corporate and institutional partnerships that support enterprise growth.
• Monitor sector and market trends to proactively identify opportunities and mitigate risks related to revenue diversification.

Service & Digital Innovation

• Lead service design and innovation to enhance user experience, effectiveness, and scalability.
• Oversee the implementation of digital platforms that improve client experience across booking, attendance, progress tracking, and reporting.
• Champion the adoption of technology to boost operational efficiency, enable data-driven decision-making, and measure impact.
• Explore innovative and future-ready service delivery models, such as hybrid or immersive counselling platforms.
• Ensure all innovations respond to the evolving needs of youth and communities.

Trauma-Informed Organisational Leadership

• Commit to training in and championing trauma-informed principles—including safety, trust, empowerment, collaboration, and cultural responsiveness—across all enterprise and innovation activities.
• Ensure new services, platforms, and processes are designed with the psychological safety of both youth and staff in mind.
• Model trauma-informed leadership to foster trust, resilience, and a culture of continuous learning.

Research, Evaluation & Impact

• Partner with the Director, Services & Programmes to implement evaluation frameworks that assess financial performance, client satisfaction, and social outcomes.
• Apply insights from evaluations to refine enterprise strategies and service offerings.
• Develop dashboards and reports to track the financial and social impact of income-generating services.
• Integrate youth and community feedback into research and design processes to ensure services remain relevant and empowering.

Financial Stewardship

• Manage enterprise budgets with transparency and accountability.
• Align resource allocation with goals for growth, innovation, and sustainability.
• Prepare financial projections, reports, and business cases for management and board review.
• Adapt strategies proactively to ensure the viability and scalability of enterprise initiatives.

Qualifications & Experience

• Bachelor’s degree in Business, Social Sciences, or a related field.
• 10–15 years of professional experience, including at least 5 years in a senior leadership or business development role within the nonprofit, social enterprise, or professional services sector.
• Proven success in developing, launching, or scaling income-generating or enterprise initiatives.
• Demonstrated experience in driving digital adoption, service innovation, or organisational transformation.
• Entrepreneurial drive with a systems-level mindset.

Tell employers what skills you have

• Service Design
• Sustainability
• Budgets
• Leadership
• Scalability
• Service Innovation
• User Experience
• Transparency
• Social Sciences
• Business Development
• Accessibility
• Pricing
• Professional Services
• Service Delivery