Head Barista & Assistant Manager Up to $3,400 | 5 days | Central | Urgent

Manpower Staffing Services (S) Pte Ltd - Head Office; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing services firm in Singapore is seeking an individual to lead and mentor the front-of-house team in a café setting. Responsibilities include training staff, maintaining product quality, delivering excellent customer service, and managing café operations. The ideal candidate should be proactive, customer-focused, and capable of working collaboratively to enhance the café experience. This role requires strong leadership and communication skills.

Responsibilities

• Lead and mentor the FOH team, providing on-the-job training.
• Prepare all orders according to company standards.
• Deliver excellent customer service, engaging professionally with customers.
• Build customer relations for an elevated café experience.
• Work collaboratively with team members and share ideas.
• Maintain a clean and inclusive environment for customer satisfaction.
• Monitor and manage inventory of ingredients and supplies.
• Perform regular maintenance of café equipment.
• Support creation and testing of new drink recipes.
• Assist in promotional activities and gather customer feedback.

Job description

Job description:

• Lead and mentor the FOH team, providing on-the-job training in product knowledge, beverage preparation, customer service, and daily café operations.

• Prepare all orders according to the Company’s standards and maintaining the quality and consistency of the products

• Deliver excellent customer service by engaging with customers in a professional and friendly manner, addressing inquiries and feedback effectively.

• Build customer relations to create an elevated and hospitable Café experience.

• Working collaboratively with other team members, proactively communicating regarding the Café operations and sharing ideas to elevate the Café experience.

• Maintain a clean, welcoming, and inclusive environment that encourages customer satisfaction and repeat visits.

• Monitor and manage inventory for ingredients and supplies, ensuring optimal stock levels and proper storage.

• Regular maintenance and care of the café equipment to ensure cleanliness and functionality.

• Support the creation and testing of new drink recipes to keep the menu innovative and aligned with customer preferences.

• Work with the Café Manager and Marketing Team to support promotional activities, gather customer feedback and recommend product improvements based on sales trend

• Any other job – related ad- hoc duties as assigned by the company if required

See Min Huay Germain

Personal Reg No: R23112250

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423