HashiCorp Sr. Resident Solutions Architect

IBM Computing; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading technology company in Singapore seeks a professional to provide guidance on cloud transformation journeys. Candidates should have over 4 years of experience in technical service design and DevOps processes, along with proficiency in the IBM/HashiCorp product suite. The role requires strong communication skills to articulate complex concepts to diverse audiences. This position offers an opportunity to drive significant technical transformations in client organizations.

Qualifications

• 4+ years of experience designing and implementing technical systems and services.
• Intermediate understanding of DevOps processes and automation.
• Passion for thought leadership in cloud operations or Site Reliability Engineering (SRE).

Responsibilities

• Provide guidance on the customer cloud transformation journey.
• Assist in aligning workflows with the Cloud Operating Model.
• Educate individuals on best practices for system administration.

Skills

Cloud transformation

DevOps processes

Technical system design

Cloud and on-premise infrastructure management

Communication skills

Security compliance

Tools

IBM/HashiCorp product suite

Job description

Introduction

The Resident Technology Services team offers premium, long‑term professional services to IBM customers. The purpose of the team is to align with the biggest technical transformation initiatives of IBM customers, working as part of the customer technology team from start to finish.

The team is comprised of highly‑skilled architects and engineers who have played critical roles in technical transformation in other enterprises, either from an individual contributor or technical leadership perspective and have seen firsthand what success looks like.

Your role and responsibilities

What You’ll Do (Responsibilities):

• Provide both general and specific guidance on each step of the customer cloud transformation journey as it relates to the IBM product suite.
• Assist customers in aligning people, processes, and workflows with the Cloud Operating Model.
• Contribute towards building a mutli‑cloud adoption framework.
• Assist Enterprise CxOs in articulating the business value achieved in building the correct cloud consumption model.
• Help increase developer velocity whilst satisfying the objectives of governance, risk & controls.
• Communicate the business value of the IBM/HashiCorp product suite to customer executives.
• Articulate the technical functionality of IBM/HashiCorp products to multiple audiences ranging from practitioner to executive.
• Educate and advise customer users on how IBM/HashiCorp tools can enable and even simplify adoption of the Cloud Operating Model as part of their cloud transformation journey.
• Coordinate various IBM professional services resources to assist with specific customer needs as part of their technical transformation.
• Educate individual contributors on best practices regarding system administration, service administration, automation, and observability.
• Be subject to additional background checks and screening performed by the customer.

Required technical and professional expertise

What You’ll Need:

Base Level

• 4+ years of experience designing and implementing technical systems and services.
• Intermediate understanding of DevOps processes and automation.
• Intermediate technical expertise in cloud and on‑premise infrastructure management, application deployment and practical security methodology.
• Working proficiency with one or more of the tools in the IBM/HashiCorp product suite.
• Familiarity with security and compliance requirements for shared services.
• The ability to work well in group environments and independently.
• A proven track record of assisting with or driving cloud transformation at one or more organizations.
• Passion for thought leadership in areas including cloud operating model and organizational transformation, cloud operations, or Site Reliability Engineering (SRE).
• Experience managing cloud maturity and capability assessments, leading the design and implementation of cloud governance and operational processes, and developing cloud transformation roadmaps.
• Familiarity with cloud service providers and their offerings, common technical platforms, and shared service management at scale.
• The ability to speak to all levels of an organization, whether at a deep technical level or at executive level.
• The ability to explain complex technical topics in simple terms.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.