Gym Receptionist

Homeground Gym Clementi Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local gym in Singapore is seeking a full-time receptionist to maintain service excellence and assist members with inquiries. You will handle member registrations, ensure cleanliness, and contribute to administrative tasks. Strong customer service skills and a friendly personality are essential. Benefits include a base salary of $2,500, CPF contributions, bonuses, and free gym membership during employment.

Benefits

Free gym membership

Bonuses based on performance

Qualifications

• Ability to maintain high standards in service and administration.
• Should be independent and proactive.
• Experience in customer-facing roles is a plus.

Responsibilities

• Use CRM to track member journeys.
• Handle inquiries via WhatsApp and in-person.
• Welcome prospects and assist with memberships.
• Conduct payment reminders and assist with marketing.

Skills

Customer service

CRM usage

Communication skills

Administrative tasks

Job description

Hi! I'm Jon, the manager of Homeground Gym. I'm hiring a FULL-TIME RECEPTIONIST for HOMEGROUND GYM TAMPINES (476 Tampines Street 44, #01-169, Singapore 520476; nearest MRT: Tampines East), and I look forward to offering you a stable job in this messed-up job market.

This job is suitable for someone who can be independent on a daily basis to maintain a GOLD standard in service & administration at HOMEGROUND GYM TAMPINES.

That said, my team and I will offer proper training and guidance along the way :)

Roles & Responsibilities

• Learn from me and my team at Homeground Gym Clementi (not a typo, and no you don't have to travel to Clementi often).
• Use our CRM to understand every member's journey at our gym
• Attend to WhatsApp & walk-in inquiries
• Welcome prospects when they come for the gym or personal training trials, understand their needs, and propose a relevant membership/package to them
• Conduct payment reminders
• Ad-hoc marketing efforts
• Other housekeeping/administrative tasks that my team and I assign you to complete
• Maintain a high level of cleanliness and tidiness in the gym
• Maintain a positive long-term relationship with members on the ground & virtually
• Be helpful to all members
• Always put our members' well-being first

Working Hours & Arrangements

• 5-day work week
• 9-hr work day (45-min meal time included), till 11am-8pm or 12nn-9pm
• Working days flexible; to be discussed

Remuneration & Benefits

• $2,500 base pay
• Will add CPF on top of that
• FREE gym membership during your employment duration.
• BONUSES when the club performs well.

How To Apply?

If my job ad hasn't scared you away, chances are you're someone I'm looking for!

Email your resume & (2) a simple cover letter to [e-mail] to let me know more about you! Just by following this step, you're way ahead of other people BY A MILE, so don't be lazy la hor xD

Feel free to showcase your personality through your application - I'm looking for someone who's not just capable but also fun (for our clients) to work with!

I'll find a way to chat with you after that!