Gym Receptionist

Jobstreet SG; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A fitness center in Singapore is hiring a full-time Receptionist to provide outstanding service and manage member inquiries. Responsibilities include member relationship management, administrative tasks, and maintaining gym cleanliness. Ideal candidates should be independent workers with great communication skills. Competitive pay and gym membership benefits are included in the offer.

Benefits

Free gym membership

Bonuses based on performance

CPF contribution

Qualifications

• Ability to work independently and maintain high service standards.
• Experience in customer service is preferred.
• Familiarity with administrative tasks.

Responsibilities

• Learn from the team and assist in managing member journeys.
• Handle inquiries via WhatsApp and in-person.
• Conduct payment reminders and marketing efforts.
• Maintain cleanliness and foster member relationships.

Skills

Customer service

Time management

CRM proficiency

Communication skills

Job description

Hi! I'm Jon, the manager of Homeground Gym. I'm hiring a FULL‑TIME RECEPTIONIST for HOMEGROUND GYM TAMPINES (476 Tampines Street 44, #01-169, Singapore 520476; nearest MRT: Tampines East). This role offers a stable job in a tough market.

This position is suitable for someone who can work independently each day and maintain a GOLD standard in service and administration at HOMEGROUND GYM TAMPINES.

We will provide proper training and guidance along the way.

Roles & Responsibilities

• Learn from the team at Homeground Gym Clementi (no frequent travel required).
• Use our CRM to understand every member’s journey.
• Attend to WhatsApp and walk‑in inquiries.
• Welcome prospects during trials, understand their needs, and propose appropriate memberships/packages.
• Conduct payment reminders.
• Perform ad‑hoc marketing efforts.
• Complete other housekeeping and administrative tasks assigned by the team.
• Maintain a high level of cleanliness and tidiness in the gym.
• Build and maintain positive long‑term relationships with members on the ground and virtually.
• Always put members’ well‑being first.

Working Hours & Arrangements

• 5‑day work week, 9‑hour day (45‑min meal break included). Shift options: 11 am–8 pm or 12 nn–9 pm.
• Flexible working days – to be discussed.
• Option for a 5.5‑day week (requires 12 nn–9 pm shift). Pay increases accordingly.

Remuneration & Benefits

• Base pay: SGD 2,500 per month.
• Base pay: SGD 3,000 per month if you accept a 5.5‑day week.
• CPF contribution on top of base pay.
• Free gym membership during employment.
• Bonuses linked to club performance.

How to Apply

Send your resume and a simple cover letter to ***********@gmail.com. Please keep your banking details safe and avoid suspicious contact.