Guest Services Leader | Hospitality Excellence

Marriott Hotels Resorts; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading hotel chain located in Singapore is looking for a Manager on Duty. The ideal candidate will oversee property operations, ensuring the highest levels of hospitality and service. Responsibilities include resolving guest-related issues and managing daily operations while leading the guest services team. A high school diploma or GED, along with relevant experience, is required. This full-time role offers a dynamic work environment with opportunities for professional growth and development.

Qualifications

• 2 years experience in guest services, front desk, or related area.
• Ability to lead and motivate team members.

Responsibilities

• Oversee property operations ensuring high levels of hospitality.
• Manage guest relations and resolve issues.
• Ensure exceptional customer service and satisfaction.
• Supervise and manage employees daily operations.
• Conduct employee training and performance evaluations.

Skills

Interpersonal skills

Communication skills

Leadership

Education

High school diploma or GED

2-year degree in Hotel Management or related

Job description

A leading hotel chain located in Singapore is looking for a Manager on Duty. The ideal candidate will oversee property operations, ensuring the highest levels of hospitality and service. Responsibilities include resolving guest-related issues and managing daily operations while leading the guest services team. A high school diploma or GED, along with relevant experience, is required. This full-time role offers a dynamic work environment with opportunities for professional growth and development.