Guest Services cum Admin Executive

Meinhardt Singapore Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading consultancy firm in Singapore seeks a Front Desk Officer to manage guest relations and provide administrative support. The ideal candidate will be courteous, well-groomed, and possess strong interpersonal skills, with at least 2 years of relevant experience. The role includes greeting guests, handling calls, and managing office supplies. Rotating shifts are required.

Qualifications

• At least 2 years of experience in a similar job role.
• Courteous and well-groomed with a cheerful disposition.
• Ability to work on rotating shifts and beyond work hours if required.

Responsibilities

• Greet and welcome guests, ensuring they are directed to the right area.
• Handle incoming calls professionally and manage reservations.
• Maintain cleanliness in meeting rooms and assist with office errands.

Skills

Interpersonal skills

Communication skills

PC literacy

Education

Min ‘O’ Level / Higher Nitec

Job description

Responsibilities

• Guest Relations: Greet and welcome all guests with a smile and cheerful appearance; Receive and direct them to the respective meeting room; Assist to make and serve drinks to guests, clients and directors; Respond promptly and tactfully to guests’ requests and enquiries; Organise catering for meetings and company events and ensure all VIP/guests are properly attended and served
• Admin / Front desk: Handle incoming telephone calls in a timely, pleasant and professional manner; Reservations of meeting rooms and ensure that meeting rooms are kept clean, neat and tidy at all times when not in use; Sort and distribute incoming documents, mails and faxes promptly; Frank outgoing mail, arrangement of courier and dispatch services; Maintain Telephone Extension Lists and Directories, both internal and external; Assist in keeping track of movement of Directors and Heads of Department; Liaise with Buildings Maintenance for repairs, general maintenance and upkeep of office; Liaise with telephone vendors and telco for any phone issues, line swaps, etc; Arrange for printing of namecards for staff; Monthly ordering of Stationery, Pantry Supplies, Paper, etc for all departments; Assist to make overseas calls; Booking of flights and accommodations; Monitoring of all office expenses, utilities, etc; Provide full administrative support to the Administration Manager including maintenance of office equipment and liaise with the Building Management on office facilities matters; Perform other duties as and when instructed by the Administration Manager.

Qualifications

• Min ‘O’ Level / Higher Nitec
• Preferably candidates with at least 2 year of experience in similar job scope
• Courteous, well-groomed with a cheerful disposition
• Demonstrate good interpersonal and communication skills, ability to interact with people of all levels
• PC literacy required (Word, Excel)
• Willing to work on rotating shifts and beyond work hours, if required
• Ex-cabin crew / Frontline customer service personnel are welcomed to apply