Guest Service Ambassadors | Part Time | Funan

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A service company in Singapore seeks proactive individuals to engage visitors, manage reception tasks, and facilitate exhibitions. Candidates should have excellent communication skills, be comfortable with children, and be available for weekends and shifts. Experience in hospitality or attractions is a plus.

Qualifications

• Proactive and willing to work with children.
• Ability to handle payment transactions effectively.
• Comfortable presenting to groups and interacting with the public.

Responsibilities

• Welcome visitors warmly and provide excellent service.
• Manage reception counter tasks including ticketing and inquiries.
• Conduct exhibitions sharing and facilitate interactive sessions for children.
• Conduct daily checks on visitor amenities and equipment.

Skills

Excellent communication

Interpersonal skills

Experience with children

Payment transaction handling

Public interaction

Job description

Job Responsibilities

• Welcome visitors warmly and provide excellent service according to standard operating procedures
• Manage reception counter such as ticketing services, and enquiries (Walk-ins, calls, emails), attendance taking (based on time-slots)
• Roving duties to support visitor engagement across various exhibition spaces
• Proactively collect feedback from visitors to improve their experience
• Conduct exhibitions sharing, and facilitate interactive sessions or short skits for the children
• Cleanup of public spaces during break intervals
• Report any maintenance or equipment issues to the relevant teams
• Conduct daily checks to ensure orderliness, cleanliness, and functionality of all visitor amenities, AV/IT equipment, and exhibitions
• Set up the Museum for the day, including signage, queue management systems, and operational equipment
• Other ad-hoc duties as assigned

Job Requirements

• Proactive and willing to work with children
• Excellent communication and interpersonal skills
• Experienced in handling payment transactions
• Comfortable interacting with the public and presenting to groups
• Able to work on weekends, public holidays, and rotational shifts
• Prior experience in museums, attractions, hospitality, or service industries will be an advantage

We regret to inform, only shortlisted candidates shall be contacted.