Guest Relations Lead - VIP & Events

FORAGERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a Guest Relations Specialist to enhance the guest experience. Responsibilities include greeting guests, managing appointments, and ensuring exceptional service standards. The ideal candidate will have relevant experience in customer service, strong interpersonal skills, and a willingness to work during special events. This position offers an opportunity to be part of a dynamic team geared towards customer satisfaction.

Qualifications

• Relevant experience in customer service or guest relations is preferred.
• Willingness to work on weekends and public holidays.

Responsibilities

• Greet guests warmly as they arrive and leave.
• Handle appointments and inquiries via various platforms.
• Ensure high hospitality standards by engaging with guests.

Skills

Strong interpersonal skills

Communication skills

Ability to multitask

Creative mindset

Attention to detail

Team player

Job description

A leading hospitality company in Singapore is seeking a Guest Relations Specialist to enhance the guest experience. Responsibilities include greeting guests, managing appointments, and ensuring exceptional service standards. The ideal candidate will have relevant experience in customer service, strong interpersonal skills, and a willingness to work during special events. This position offers an opportunity to be part of a dynamic team geared towards customer satisfaction.