Guest Experience Specialist | Hospitality & Guest Care

KAI RESIDENCES PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A local confinement centre in Singapore is looking for a Guest Relations Executive to ensure excellent communication and customer service. The ideal candidate should possess good interpersonal skills, a positive attitude, and preferably a diploma in Hospitality or Tourism Management. Responsibilities include engaging with guests, supporting team operations, and adapting to changes in a dynamic environment. The role offers training, medical insurance, and a five-day work week.

Benefits

Group Medical Insurance

Training and Development

5 days work week

Qualifications

• Customer Relations experience is an added advantage.
• Well-groomed appearance and friendly personality are required.
• Experience as Airline Crew or in hotel/hospitality/travel industry is welcomed.

Responsibilities

• Engage in personal conversation with guests professionally.
• Supportively adapt to changes in a dynamic environment.
• Organize and prioritize work efficiently.

Skills

Good communication skills in English or Mandarin

Interpersonal skills

Ability to work in a team

Positive mindset

Ability to speak third language(s)

Education

Diploma in Hospitality or Tourism Management

Job description

A local confinement centre in Singapore is looking for a Guest Relations Executive to ensure excellent communication and customer service. The ideal candidate should possess good interpersonal skills, a positive attitude, and preferably a diploma in Hospitality or Tourism Management. Responsibilities include engaging with guests, supporting team operations, and adapting to changes in a dynamic environment. The role offers training, medical insurance, and a five-day work week.