Guest Experience & Service Manager - Fine Dining

LIMONCELLO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned fine dining establishment in Singapore seeks a Restaurant Manager to oversee daily operations and ensure outstanding customer service. The ideal candidate will have a Bachelor's degree in Hospitality Management and a minimum of 10 years of experience in F&B management, particularly in fine dining. This role necessitates strong leadership and communication skills, along with the ability to thrive in a fast-paced environment. Flexibility to work extended hours, weekends, and holidays is essential.

Qualifications

• Minimum 10 years of relevant experience in F&B management, preferred in fine dining or upscale Italian restaurants.
• Proven leadership skill with the ability to motivate and manage a team.
• Flexibility to work long hours, including evenings, weekends, and holidays.

Responsibilities

• Ensure outstanding customer service by setting high standards and training staff.
• Manage and resolve guest complaints professionally and efficiently.
• Oversee daily restaurant operations, including front-of-house staff scheduling.

Skills

Leadership

Communication

Problem solving

Organizational skills

Knowledge of restaurant operations

Education

Bachelor’s degree in Hospitality Management

Tools

POS systems

Reservation management systems

Job description

A renowned fine dining establishment in Singapore seeks a Restaurant Manager to oversee daily operations and ensure outstanding customer service. The ideal candidate will have a Bachelor's degree in Hospitality Management and a minimum of 10 years of experience in F&B management, particularly in fine dining. This role necessitates strong leadership and communication skills, along with the ability to thrive in a fast-paced environment. Flexibility to work extended hours, weekends, and holidays is essential.