Guest Experience Leader — Front Office Manager

Hind Management; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality management company is seeking a Front Office Duty Manager in Singapore. The successful candidate will oversee operational matters, lead the Front Office team, and ensure exceptional guest experiences. Ideal candidates should possess leadership skills, a relevant diploma, and have a passion for hospitality. This is a full-time role with a competitive hourly rate between $28 - $31.

Benefits

Discounts at hotels, restaurants, and spas

Paid training and Employee Development Plans

Health insurance discounts

Qualifications

• Experience in a similar role with a focus on customer service.
• Ability to multi-task and work under pressure.
• Current General Managers Certificate is preferred.

Responsibilities

• Oversee hotel operations ensuring guest satisfaction.
• Manage Front Office team and ensure high service standards.
• Conduct weekly operations meetings for performance reviews.

Skills

Leadership skills

Strong communication skills

Time management

Education

NZQF Diploma (ANZSCO Skill Level 2)

Job description

A leading hospitality management company is seeking a Front Office Duty Manager in Singapore. The successful candidate will oversee operational matters, lead the Front Office team, and ensure exceptional guest experiences. Ideal candidates should possess leadership skills, a relevant diploma, and have a passion for hospitality. This is a full-time role with a competitive hourly rate between $28 - $31.