Guest Experience Lead — Restaurant Service Captain

KHANSAMA TANDOORI VILLAGE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established restaurant in Singapore seeks a skilled Food Service Manager to oversee operations and ensure high levels of guest service. The ideal candidate will manage reservations, handle guest inquiries, and lead a team while maintaining sanitation standards. Responsibilities include training staff, managing complaints, and ensuring smooth food service operations. Candidates should have strong guest service skills and previous experience in a food service environment.

Qualifications

• Experience in a restaurant environment with focus on guest service.
• Ability to lead and manage a team effectively.
• Knowledge of food service sanitation standards.

Responsibilities

• Handle reservations and guest inquiries.
• Ensure positive guest service and manage complaints.
• Lead and manage the food service team.
• Maintain a safe and healthy work environment.

Skills

Guest service

Food service management

Complaint resolution

Team leadership

Sanitation standards

Job description

An established restaurant in Singapore seeks a skilled Food Service Manager to oversee operations and ensure high levels of guest service. The ideal candidate will manage reservations, handle guest inquiries, and lead a team while maintaining sanitation standards. Responsibilities include training staff, managing complaints, and ensuring smooth food service operations. Candidates should have strong guest service skills and previous experience in a food service environment.