Guest Experience Lead - Front Desk & Concierge

Far East Hospitality; Singapore; On-site; SGD 2,000 - 3,000; Full time

Job summary

A leading hospitality company in Singapore is seeking dynamic individuals to enhance guest experiences at the hotel lobby. Responsibilities include collaborating with the team to address guest needs while ensuring efficient service in baggage handling and inquiries. Ideal candidates should possess a positive attitude, good communication skills, and be willing to work on rotating shifts, including weekends and public holidays. No prior experience required, making it an excellent opportunity for eager applicants.

Qualifications

• Minimum completion of PSLE or its equivalent.
• Able to work rotating shifts, weekends, and Public Holidays.
• Positive attitude with an outgoing personality and good communication skills.

Responsibilities

• Create positive and memorable guests’ experiences within the hotel lobby and reception area.
• Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests.
• Ensure efficient and courteous service in baggage and transport handling.

Skills

Communication skills

Positive attitude

Customer service

Education

Completion of PSLE or equivalent

Job description

A leading hospitality company in Singapore is seeking dynamic individuals to enhance guest experiences at the hotel lobby. Responsibilities include collaborating with the team to address guest needs while ensuring efficient service in baggage handling and inquiries. Ideal candidates should possess a positive attitude, good communication skills, and be willing to work on rotating shifts, including weekends and public holidays. No prior experience required, making it an excellent opportunity for eager applicants.