Guest Experience Host – Wildlife & Rides

Mandai Wildlife Group; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A wildlife and nature conservation group based in Singapore seeks a passionate candidate to ensure smooth daily operations and exceptional guest service. The successful applicant will engage guests, operate adventure facilities, and support part-time staff. Candidates should have a minimum of one year of experience in hospitality or tourism, a genuine interest in outdoor activities, and excellent communication skills. This role requires working on weekends and public holidays, making it an ideal opportunity for energetic individuals looking to thrive in an engaging environment.

Qualifications

• Minimum 1 year of relevant experience in hospitality or tourism industry.
• Passion for the outdoors and ability to meet physical demands.
• Excellent communication skills to engage diverse guests.

Responsibilities

• Ensure smooth daily operations and deliver exceptional guest service.
• Perform accurate transactions at ticketing touchpoints.
• Operate Adventure facility and conduct daily safety checks.
• Resolve feedback, issues, and concerns from guests.
• Motivate and guide part-time staff in delivering guest experiences.
• Assist in wildlife-human management efforts.

Skills

Guest service

Communication skills

Customer service experience

Job description

A wildlife and nature conservation group based in Singapore seeks a passionate candidate to ensure smooth daily operations and exceptional guest service. The successful applicant will engage guests, operate adventure facilities, and support part-time staff. Candidates should have a minimum of one year of experience in hospitality or tourism, a genuine interest in outdoor activities, and excellent communication skills. This role requires working on weekends and public holidays, making it an ideal opportunity for energetic individuals looking to thrive in an engaging environment.