Guest Experience Front Desk Agent | Rotating Shifts

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality recruitment agency is seeking a Guest Experience Executive in Singapore. The role involves providing efficient check-in and check-out services, addressing guest complaints, and ensuring compliance with hotel policies. Candidates must have relevant experience in customer service and possess strong communication skills. This position requires flexibility with rotating shifts, including weekends and public holidays. Interested applicants should contact for more details including notice period and expected salary.

Qualifications

• Relevant experience in a front office or customer-facing role.
• Willingness to work on rotating shifts, including weekends and public holidays.

Responsibilities

• Provide efficient check-in and check-out service at the hotel reception.
• Resolve guest complaints and special requests promptly and professionally.
• Adhere to front desk cashiering duties and ensure proper handling of credit and cash.

Skills

Customer service

Problem-solving

Communication

Job description

A hospitality recruitment agency is seeking a Guest Experience Executive in Singapore. The role involves providing efficient check-in and check-out services, addressing guest complaints, and ensuring compliance with hotel policies. Candidates must have relevant experience in customer service and possess strong communication skills. This position requires flexibility with rotating shifts, including weekends and public holidays. Interested applicants should contact for more details including notice period and expected salary.