Guest Experience Expert - Luxury Hotel Concierge

The Ritz-Carlton Hotel Company, L.L.C.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier luxury hotel group in Singapore is looking for a Guest Experience Expert to ensure a memorable stay for guests by delivering exceptional services. Responsibilities include assisting with check-in/out, providing local information, and handling guest requests. The ideal candidate should have a high school diploma or G.E.D. equivalent. This is a full-time onsite position in a supportive and esteemed hospitality environment.

Qualifications

• No related work experience required.
• No supervisory experience required.
• Ability to deliver exceptional guest experiences.

Responsibilities

• Ensure smooth guest check-in and check-out processes.
• Provide directions/maps to local area activities.
• Handle money and maintain cash drawer security.
• Assist in Concierge, Reservations, and Business Centre queries.

Education

High school diploma or G.E.D. equivalent

Job description

A premier luxury hotel group in Singapore is looking for a Guest Experience Expert to ensure a memorable stay for guests by delivering exceptional services. Responsibilities include assisting with check-in/out, providing local information, and handling guest requests. The ideal candidate should have a high school diploma or G.E.D. equivalent. This is a full-time onsite position in a supportive and esteemed hospitality environment.