Guest Experience Executive - Front Desk & Hospitality

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality services company in Singapore is seeking a Guest Experience Executive. You will provide efficient check-in and check-out services, handle guest complaints, and ensure adherence to hotel policies. The ideal candidate should have experience in customer service and be willing to work on rotating shifts including weekends and public holidays. This role offers a competitive salary between $2000 - $2400 and is based in Little India.

Qualifications

• Relevant working experience in a front office or customer-facing service role.
• Willingness to work on rotating shifts during weekends and public holidays.

Responsibilities

• Provide friendly and efficient check-in and check-out service.
• Handle guest complaints and special requests professionally.
• Ensure adherence to hotel policies at reception counters.

Skills

Customer service skills

Problem-solving skills

Communication skills

Job description

A hospitality services company in Singapore is seeking a Guest Experience Executive. You will provide efficient check-in and check-out services, handle guest complaints, and ensure adherence to hotel policies. The ideal candidate should have experience in customer service and be willing to work on rotating shifts including weekends and public holidays. This role offers a competitive salary between $2000 - $2400 and is based in Little India.