Guest Experience Captain, Full-Time with Benefits

FOC RESTAURANT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent dining establishment in Singapore seeks dedicated service staff to greet and assist guests, ensure satisfaction with food and beverage service, and maintain a clean and welcoming environment. Ideal candidates should demonstrate effective communication skills and a friendly demeanor while being knowledgeable about menu items. Opportunities for career growth and benefits like discounts and incentives are offered.

Benefits

Outlet monthly sales incentive

5 Days work per week

44 hours weekly (OT & Off in lieu compensation)

Spilt Shift allowance up to $150 monthly

Referral Fee (Up to $3000/-)

Uniform provided

Career Growth Opportunities

Employee discount of 25%

Birthday treat for 2pax (Worth up to $150)

Leave Benefits

Medical Benefits

Responsibilities

• Greet and welcome guests promptly in a warm and friendly manner.
• Thank guests and convey anticipation for their next visit.
• Assist guests with table reservations and seating.
• Ensure guests are served within specified time.
• Have good knowledge of menu and presentation standards.
• Answer questions regarding menu and assist with selections.
• Anticipate unexpected guest needs and react promptly.
• Apply service techniques correctly at all times.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Communicate dietary needs and special requests to the kitchen.
• Check with guests to ensure satisfaction with food and beverages.
• Clear, collect, and return food and beverage items to proper area.
• Maintain cleanliness of work areas and serviceware.

Job description

A prominent dining establishment in Singapore seeks dedicated service staff to greet and assist guests, ensure satisfaction with food and beverage service, and maintain a clean and welcoming environment. Ideal candidates should demonstrate effective communication skills and a friendly demeanor while being knowledgeable about menu items. Opportunities for career growth and benefits like discounts and incentives are offered.