Guest Experience Ambassadors (Aviation Industry) [Full-time | Changi Jewel]

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for Guest Experience Ambassadors to join their team at Changi Jewel in Singapore. Responsibilities include attending to guest enquiries, performing ticketing sales, promoting special offers, and maintaining cleanliness in work areas. The ideal candidate should have 1-2 years of experience in hospitality or customer service and be able to thrive in a fast-paced environment.

Qualifications

• 1–2 years of hospitality or customer service experience preferred.
• Able to work in a fast-paced environment.

Responsibilities

• Attend to walk-in guests for ticketing, retail & lounge enquiries.
• Perform ticketing sales and cashiering duties.
• Promote packages, promotions, and special offers.
• Assist in gallery operations & safeguard exhibits.
• Facilitate guided tours for various group sizes.
• Handle price tagging, stock taking, and replenishment.
• Maintain cleanliness of work area.
• Record facility usage & input accurate data into the system.
• Prepare and serve food & beverages.
• Support other duties as assigned.

Skills

Customer service experience

Ability to work in fast-paced environment

Job description

Guest Experience Ambassadors (Aviation Industry) [Full-time | Changi Jewel]

Dream of working at the world’s best airport? Come join us at Changi as Guest Experience Ambassadors!

Attend to walk-in guests for ticketing, retail & lounge enquiries

Perform ticketing sales and cashiering duties

Promote packages, promotions, and special offers

Assist in gallery operations & safeguard exhibits

Facilitate guided tours for various group sizes

Handle price tagging, stock taking, and replenishment

Maintain cleanliness of work area

Record facility usage & input accurate data into the system

Prepare and serve food & beverages

Support other duties as assigned

1–2 years of hospitality or customer service experience preferred

Able to work in fast-paced environment

Thank you for your interest but only shortlisted applicants will be notified.

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