Guest Experience Agent – Front Desk & Check-In

HOTEL CHANCELLOR @ ORCHARD PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent hotel in Singapore is looking for a guest service staff member. The role involves attending to guests' check-ins and check-outs, efficiently handling payments, and responding to requests. Ideal candidates will be team players, available for rotating shifts, and enjoy interacting with guests. Previous experience in hotel operations is a plus, but those without can also apply. Benefits include night shift allowance, dental benefits, and duty meals.

Benefits

Night shift allowance

Annual Wage Supplement (AWS)

Dental / Optical benefit

Duty meals

Qualifications

• Able to work on rotating shifts, weekends, and public holidays.
• Enjoys interacting with guests and working in a fast-paced environment.
• Prior work experience in hotel operations will be an advantage.

Responsibilities

• Attending to all guests' check-in and check-out.
• Collecting payments and handling transactions.
• Responding to guests' requests and queries politely.

Skills

Team player

Customer service skills

Ability to work independently

Job description

A prominent hotel in Singapore is looking for a guest service staff member. The role involves attending to guests' check-ins and check-outs, efficiently handling payments, and responding to requests. Ideal candidates will be team players, available for rotating shifts, and enjoy interacting with guests. Previous experience in hotel operations is a plus, but those without can also apply. Benefits include night shift allowance, dental benefits, and duty meals.