[Gov Healthcare/ Move Into Office Hours 5 Days!] 2 Years Contract Patient Service Associate Exe[...]

Recruit Express Pte Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a Patient Service Associate Executive to provide essential administrative support for operational development. The successful candidate will manage patient appointments, coordinate with clinics, and ensure the smooth delivery of care. Strong communication and organizational skills are essential for this role.

Qualifications

• Strong administrative skills with attention to detail.
• Ability to manage and coordinate multiple tasks.
• Professional communication skills for patient interactions.

Responsibilities

• Manage dentists’ appointment calendars.
• Support day-to-day operations of pre-surgery.
• Coordinate with clinics on the surgical operation list.
• Handle patient enquiries tactfully and professionally.

Job description

Patient Service Associate Executive

We are seeking a Senior/Patient Service Associate to support critical operational development functions. The successful candidate will provide the Operations team with administrative support and contribute towards a seamless care delivery for patients.

The successful candidate will be responsible for providing administrative support to our patients, including but not limited to:

• Managing dentists’ appointment calendars and rescheduling requests to ensure calendars are created, blocked, and rescheduled promptly
• Supporting day-to-day operations of pre-surgery and listing, which includes financial counselling, fasting instructions, appointment scheduling, and rescheduling
• Coordinating and liaising with clinics across various hospitals on the surgical operation list, including pre-operation evaluations, pre-admission testing, and data collection
• Ensuring patients’ enquiries are handled tactfully and professionally

Interested candidates are invited to apply. We are an equal opportunities employer.