Golf Admin Assistant

Orchid Country Club; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A golf club in Singapore is seeking a front desk officer to manage operations including golfer registration and bookings. The ideal candidate will have at least 1 year of experience, be service-oriented, and fluent in English with proficiency in another language. The role includes handling customer inquiries and maintaining a professional reception area. Shift work is required, including weekends and public holidays.

Qualifications

• Minimum 1 year of relevant work experience.
• Able to work shifts, weekends, and public holidays.
• Service-oriented with good interpersonal skills.

Responsibilities

• Manage the day-to-day front desk operations.
• Register golfers and process bookings accurately.
• Respond to inquiries promptly and courteously.
• Ensure the reception area is neat and professional.

Skills

Interpersonal skills

Bilingual (English and one other language)

Customer service orientation

Education

Secondary education

Job description

Responsibilities (Includes but not limited to):

• Manage the day-to-day front desk operations, including opening and closing of the golf counter.
• Register golfers and process bookings, tee-time reservations, and cancellations accurately.
• Handle payments for golf, and other golf-related services.
• Respond promptly and courteously to phone calls, emails, and walk-in inquiries.
• Verify and record golfers’ handicap details as required.
• Maintain accurate records of daily play, bookings, and financial transactions.
• Update social media platform on suspension and resumption of play during inclement weather
• Provide administrative support and assist in event coordination when needed.
• Ensure the reception area is neat, professional, and stocked with relevant materials (scorecards, registration forms, etc.).
• Support other golf operations and perform ad hoc duties as assigned.

Entry Requirements:

• Secondary and above with minimum 1 year of relevant work experience
• Conversant in English and one other language
• Service-oriented with good interpersonal skills
• Able to work on shifts, weekends and public holidays