Global TxB Ops Leader - Client Servicing & Risk

GOLDMAN SACHS SERVICES (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A prominent financial institution in Singapore seeks a leader for Transaction Banking Operations. The role involves managing daily operations across APAC, fostering client relationships, and ensuring operational risk management. Ideal candidates will have at least 12 years of transaction banking experience and a strong track record in client-facing roles. This opportunity offers a dynamic work environment that emphasizes excellence in client servicing and operational efficiencies.

Benefits

Diversity and inclusion initiatives

Training and development opportunities

Qualifications

• Minimum of 12 years of experience in transaction banking, especially supporting financial institutions and corporate clients.
• Proven track record managing client-facing operations in leading financial institutions.
• Strong expertise in operational risk, incident management, and first-line controls.

Responsibilities

• Lead and coordinate day-to-day operations performance across time zones.
• Drive client service outcomes and case lifecycle quality.
• Manage executive point of contact for escalations with strategic clients.

Skills

Stakeholder management

Client relationship skills

Operational risk expertise

Data-driven mindset

Education

Bachelor’s degree

Advanced degree or certifications in operations, risk, payments, or compliance

Tools

SWIFT

Operational metrics dashboards

Job description

A prominent financial institution in Singapore seeks a leader for Transaction Banking Operations. The role involves managing daily operations across APAC, fostering client relationships, and ensuring operational risk management. Ideal candidates will have at least 12 years of transaction banking experience and a strong track record in client-facing roles. This opportunity offers a dynamic work environment that emphasizes excellence in client servicing and operational efficiencies.