Global Logistics & Customer Service Specialist

KINGSFORCE MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A logistics management company in Singapore is seeking an experienced Customer Service Representative. This role involves processing export and import orders, coordinating shipments, and managing customer follow-ups. Ideal candidates will have a diploma in logistics or related fields, at least 5 years of logistics experience, and proficiency in SAP. Strong communication and problem-solving skills are essential for this position.

Qualifications

• Minimum 5 years in export or logistics operations.
• Experience in export documentation and shipping procedures in Asia Pacific.
• Proficiency in logistics operations and order administration.

Responsibilities

• Process export/import orders and ensure accurate documentation.
• Coordinate with forwarders and warehouses for timely shipment.
• Communicate with customers and internal teams to provide updates.

Skills

Communication skills

Problem-solving skills

Interpersonal skills

Education

Diploma in Logistics or related discipline

GCE ‘A’ or ‘O’ level certificate

Tools

SAP

Job description

A logistics management company in Singapore is seeking an experienced Customer Service Representative. This role involves processing export and import orders, coordinating shipments, and managing customer follow-ups. Ideal candidates will have a diploma in logistics or related fields, at least 5 years of logistics experience, and proficiency in SAP. Strong communication and problem-solving skills are essential for this position.