Global Livestream & Customer Experience Lead

H2 HUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading livestream commerce company in Singapore is seeking a Livestream & Customer Experience Executive. This role involves planning and executing livestream sales on platforms like TikTok and Shopee, managing customer interactions, and providing in-person support to walk-in customers. Ideal candidates should have a strong sales-oriented mindset, experience in e-commerce, and excellent communication skills. The position requires occasional overseas travel, making adaptability and teamwork essential.

Qualifications

• Experience in livestream commerce, e-commerce or customer service preferred.
• Willingness to travel overseas once every 1–2 months.
• Strong communication and customer engagement skills.

Responsibilities

• Plan and coordinate livestream schedules and themes for TikTok and Shopee.
• Attend to walk-in customers in a professional manner.
• Support overseas livestream operations and customer engagement.

Skills

Livestream commerce experience

E-commerce knowledge

Strong communication skills

Sales-oriented mindset

Multitasking ability

Customer engagement skills

Job description

A leading livestream commerce company in Singapore is seeking a Livestream & Customer Experience Executive. This role involves planning and executing livestream sales on platforms like TikTok and Shopee, managing customer interactions, and providing in-person support to walk-in customers. Ideal candidates should have a strong sales-oriented mindset, experience in e-commerce, and excellent communication skills. The position requires occasional overseas travel, making adaptability and teamwork essential.