Global Learning Support Executive

ODE CONSULTING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A consulting firm in Singapore is seeking a Global Learning Support Executive to manage learning programmes, support consulting projects, and coordinate training logistics. Candidates should have a Diploma or University Degree, proficiency in MS Office, and strong organizational skills. This role involves liaising with clients, ensuring quality training materials, and overseeing virtual training sessions. The ideal candidate will have excellent communication skills and the ability to multitask effectively.

Qualifications

• A Diploma/University Degree, ACLP qualifications advantageous.
• Experience in training administration is beneficial.

Responsibilities

• Coordinate preparation for consulting and training programs.
• Check quality of courseware and materials.
• Liaise with clients regarding program matters.
• Analyse data for client reports.
• Oversee virtual courses conducted over Zoom.

Skills

Basic organization and planning skills

Project management skills

Good written and spoken communication skills

Attention to Detail

Ability to multitask

Education

Diploma/University Degree

Tools

MS Office Suite

Learning Management System

Survey Monkey

Job description

Global Learning Support Executive - Supporting Client Programmes

ODE is involved in providing consulting services and learning programmes for our clients to support their business growth and people development needs. We are looking for an energised and pro‑active individual to join our team as a Global Learning Support Executive.

The primary role is to ensure the smooth coordination and running of our learning programmes including scheduling, logistics and training administration. There is also the opportunity of being involved in supporting our consulting projects as well. You will be responsible for supporting key learning operations activities. You will have an opportunity to work with professionals from diverse backgrounds, collaborate with colleagues and clients who are geographically dispersed and project manage key events and initiatives.

Role and Responsibilities

• Interact with and support consultants, trainers and speakers to coordinate preparation and requirements for Consulting projects, Training programs and seminars (Presentation slides, Manuals, Handouts, Room set‑up and other administrative/ logistic details including laptop set up where needed for face‑to‑face programs)
• Review and check quality courseware and materials using MS Powerpoint /Word
• Liaise with Clients on programme matters.
• Disseminate and consolidate workshop pre‑work (surveys, pre‑reading, profiling instruments etc.) to participants, feedback and evaluation reports
• Analyse data (from pre‑work or surveys) for client reports
• Assist in the collation and coordination of training materials, Case studies and Assessment Tools with the consultants.
• Manage (as Course Producer) and oversee/brief Freelance Course Producers for the smooth running of virtual courses conducted over Zoom or other video conference platforms.
• Use collaborative tools to assist consultants during virtual sessions
• Create surveys where needed using Survey Monkey
• Document and scribe outcomes of workshops where necessary
• Use the company's Learning Management System to enrol and track participants and programmes

The candidate should possess the following qualifications :-

• A Diploma/University Degree (ACLP Qualifications will be an advantage)
• MS Office Suite of Application

Knowledge

• Familiarity with Competency Skills Framework and key principles in adult learning, instructional design and classroom learning delivery preferred and will be an advantage.
• Collaborative On‑line tools such as Miro, Mentimeter, Slido

Skills and Attributes

• Basic organization and planning skills
• Training administration experience is an advantage
• Project management skills
• Some interest in creating videos using Movie Maker
• Hands‑on and be able to multi‑task
• Be a team player
• Good written and spoken communication skills
• Attention to Detail
• Organised, ability to set priority and has a sense of urgency
• Disciplined, self‑motivated, good interpersonal skills
• Ability to work accurately, with interruptions, to meet deadlinesAbility to work in a flexible way that allows for changes in assignments and priorities
• Good organisational, time management and problem‑solving skills