Global Customer Service & Operations Coordinator

MMC Success Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global service provider in Singapore is seeking a Customer Service Coordinator. You will act as the primary point of contact for customer inquiries and manage administrative tasks to ensure service fulfillment. The ideal candidate should possess strong communication skills, a diploma in Business Administration or Logistics, and at least 2 years of relevant experience. This role offers competitive rewards and the opportunity for career growth.

Benefits

Competitive rewards and benefits

Career growth and development pathways

Qualifications

• At least 2 years of relevant experience in customer service or operations coordination.
• Strong organizational and analytical skills.
• Excellent communication with a customer-oriented attitude.

Responsibilities

• Respond to customer inquiries and ensure resolution.
• Record all incoming inquiries accurately for follow-up.
• Manage administrative tasks like billing and reporting.

Skills

Organizational skills

Problem-solving abilities

Interpersonal skills

Communication skills

MS Office proficiency

Education

Diploma or higher in Business Administration, Logistics, or related

Job description

A leading global service provider in Singapore is seeking a Customer Service Coordinator. You will act as the primary point of contact for customer inquiries and manage administrative tasks to ensure service fulfillment. The ideal candidate should possess strong communication skills, a diploma in Business Administration or Logistics, and at least 2 years of relevant experience. This role offers competitive rewards and the opportunity for career growth.