Global Banking & Markets, Operations, Client Onboarding & Configuration – KYC Refresh, Associat[...]

Goldman Sachs; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial services firm in Singapore is looking for a detailed-oriented professional for their Client Onboarding team, specializing in AML and KYC compliance. This role involves engaging with clients, ensuring adherence to regulatory requirements, and maintaining high client service standards. Strong analytical, communication skills, and proficiency in Microsoft Office are essential. A bachelor’s degree and experience in the financial industry are preferred.

Qualifications

• Professional and persuasive communication skills required for engaging clients.
• Experience in AML/CDD requirements and various client structures.
• 3+ years working in the financial industry or in a client-facing role.

Responsibilities

• Ensure due diligence complies with AML/KYC regulations.
• Engage clients and obtain relevant CDD information.
• Timely escalation of potential issues.

Skills

Excellent written and verbal communication skills

Strong analytical and problem solving skills

Proficiency in Microsoft Office

Excellent organizational skills

Excellent organizational skills

Education

Bachelor’s degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES

OPERATIONS is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

Are you looking to apply your quantitative skills whilst honing your skillsets to combat money laundering, terrorist financing, securities fraud and other financial crimes? Our Client Onboarding team is seeking an energetic, proactive, and detailed-oriented professional to support the KYC refresh function in the Singapore office; Main functional duty will be to ensure our clients' on-going adherence to applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and regulatory requirements.

As a member of the KYC Refresh team, the individual will specialize in the review of AML/KYC information of existing institutional clients. The individual will work directly with our clients, sales, compliance, and operations partners in a fast-paced environment with precision and accuracy. The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales and compliance, is critical. Having a client service mindset is crucial as the role requires significant interaction with clients.

RESPONSIBILITIES AND QUALIFICATIONS

MAIN RESPONSIBILITIES

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise and execute Firm’s Anti-Money Laundering, Customer Due Diligence (CDD) policies and process
• Engage clients and internal business teams to obtain relevant CDD information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and or expectations, and develop required reporting metrics and executional process

BASIC QUALIFICATIONS

• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role

PREFERRED QUALIFICATIONS

• Bachelor’s degree
• Experience of AML/CDD requirements either via a Client Onboarding role or similar role including an understanding of all type of client structures and requirements such as hedge funds, private corporations, financial institutions, trusts, etc
• Minimum 3 years’ experience working in the financial industry or client facing role, role title will commensurate with experience
• Proven ability to work well in a global team environment

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2025. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.