Global Accounts Coordinator

American President Lines; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A global shipping and logistics firm in Singapore is seeking a Global Accounts Coordinator to provide analytical and administrative support to the Global account department. The role entails managing major Global accounts, including preparing tenders, conducting performance reviews, and liaising with internal teams. Candidates should have a Diploma or Degree in a relevant field with 1 to 3 years of shipping industry experience and advanced Excel skills. This position is local employment only, offering competitive salary and benefits.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for professional growth

Qualifications

• 1 to 3 years of experience in the shipping industry.
• Proficient in MS Office, especially Excel.
• Strong customer service or sales skills.

Responsibilities

• Provide analytical and administrative support to the Global account department.
• Manage preparation and submission of Direct Global & Regional tenders.
• Attend Global / Regional customer KPIs and performance review meetings.

Skills

Customer service

Sales experience

Advanced Microsoft Excel

Education

Diploma or Degree in Maritime Business

International trade

Business Analytics

Job description

Location: Singapore, SG

Global Accounts Coordinator

ANL is an expert container shipping company to and from Australia, New Zealand and Oceania. As a wholly owned subsidiary of CMA CGM, ANL offers its own services and serves the rest of the world in partnership with the Group. ANL has a branch network in South East Asia, China and Oceania and offers bespoke services through ANL Logistics and ANL Container Hire & Sales in Australia and Papua New Guinea.

Role Overview

Reporting to Global account manager, the successful candidate will be responsible to provide analytical and administrative support to Global account department and to manage a list of major Global accounts customers where ANL maintains a direct relationship. You will also be managing the preparation, submission, and presentation of Direct Global & Regional tenders, reporting and special projects as required.

Key Responsibilities

• Collate and produce information for tender migration
• Liaise with internal departments to source details for tender collation
• Create proposals in format dictated by the Global / Regional customer tender process and requirements
• Manage preparation and presentation of Global and Regional Tenders
• Compile and distribute Working Procedures for active designated Global / Global Account customers including system filing and supervision
• In conjunction with ANL Legal Counsel assist with the negotiation, preparation, and finalization of tender related service contracts
• Maintain US contracts up to date with the respective Federal Maritime Comission filing
• Attend Global / Regional customer tender negotiations with Global Accounts Management and Sales as required
• Prepare statistical reports and presentations as required.
• Attend to correspondence including answering phone calls and assisting with queries relating to activities within the Global Accounts Department.
• Assist the ANL Insurance department with the resolution of Global / Regional customer insurance claims as required
• Attend periodic Global / Regional customer KPI & performance review meetings with Global Accounts Management and Sales as required.
• Assist the Global Accounts Dept, Manager and Global Accounts Dept, Assistant Global Accounts Manager with special projects as required.

What We're Looking For

• Diploma or Degree in Maritime Business, International trade, Business Analytics or relevant discipline
• At least 1 to 3 years of experience within the shipping industry.
• Proficiency in MS office with advanced Microsoft Excel Skills
• Customer service or sales experience

Why Join CMA CGM?

• Be part of a global leader in shipping and logistics with ambitious growth plans.
• Work in a collaborative, inclusive, and supportive environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and regional exposure.

This role is open for local employment only

Kindly note that only short-listed applicants will be contacted.

By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:

(i) To process the application for the role being applied for;

(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

ANL Container Line Pty Ltd is part of the successful CMA CGM Group.